Agencies in Alexandra Hills, QLD, 4161

We cannot thank enough for their friendly and professional support/ service for renting our 2nd property in Daisy Hill. We were under enormous pressure to empty the residential property within 2 weeks because of BOQ's lazy service (lost 1 week). David K, Sumayya B, Fionna C for prompt responses and actions to complete all To-Do-List by the deadline. 1) Good communication and clear guidelines for preparation i.e. paperwork, keys, certificates etc. 2) Always supportive and friendly throughout the process. 3) Quickly arranged yard mowing. We will continue to use their services and hopefully we will arrange another one when we are ready to buy 1 more. Cheers, Hugh

Great service, good communication and prompt response. Thank you.

Always informed of any issues and changes. Confident in their management skills.

Ivan Chua was our property manager throughout our lease and he was great to deal with from start to finish. His communication was always clear, prompt ,professional and he was consistently kind and approachable. Any issues ,questions or requests were sorted out as quickly as possible and he was extremely helpful in every way during our tenancy. We really appreciated his support and the positive experience he provided while managing the property.

I found the Property Manager, Ivan very helpful and overall I would rate highly. Unfortunately my not so great experience came for their unorganised administration side when dealing with office staff.

I’m new with eResidential, and so far my experience has been excellent. The team has been professional, welcoming, and very clear with communication. They’ve made the start of my tenancy smooth and easy, and I feel confident renting through them.

Great communications when any issues came up, and made us aware we had an issue we hadn’t been told about by prior agency. Dealt with it comprehensively and was super collaborative in organising a bunch of repairs and a total mid-life refresh for the house, so it’s more functional, better for tenants and a better investment. Can be trusted to deal with anything- 100% recommend to anyone

Professional and skilled staffs

Lorraine is quick to reply and follows up on my questions properly. She is a professional agent who carefully reviews the market and the property and has good judgment.

Greg was fantastic about showing off all aspects of the rental and answering questions about the building, amenities, unit, and even estimated utility costs. He processed my application very quickly and always updates me well in advance regarding inspections. Have had no issues since moving into the rental.

It's been great, always attentive towards issues or when send a message they replied quickly.

Smart Solutions Property Management is professional and offers great service! I'm extremely satisfied with the service provided by the account manager. I'll definitely turn to them for renting or buying properties in the future! 👍👍👍