Agencies in Alexandria, NSW, 2015

I needed to trade before the close of the SMSF residential deadline and went to Charles and laid out my requirement, honestly and as clearly as I could. He instantly activated one of his agents to take on my project and within days they had presented me with an opportunity that served one of their existing client needs, met mine and offered us both a solution we were looking for. It still needed a lot of juggling and negotiation but it felt focused, organised and honest and we went were able get it all done within 48 hours. It was quite head-spinning but the vendor was heading off on holidays, we had a deadline to meet and they probably had other sales to organise. I couldn't have been happier with how it shook out, but also how available they were when i needed them, how clearly I could speak with them and how honest I felt the whole process was handled. My years of knowing Charles had shown me one side of him, which I respected but probably felt as if I would always prefer to be the seller with Charles, but this showed me that he and his team were there for me as the buyer too. I am very very grateful to Charles and his team for facilitating this purchase for us.

We decided to go with Ray White Touma Taylor Darlinghurst after testing out several agents in the area. We were impressed with their excellent communication, speed of response, solutions provided to regular issues with rental properties and good knowledge of the area. Recommended.

Good communication , responsive.

I cannot recommend my property manager highly enough. From day one, they have been professional, reliable, and genuinely invested in looking after my property as if it were their own. Communication has been exceptional—clear, timely, and proactive. Whether it was providing regular updates, responding quickly to queries, or explaining options and outcomes in a straightforward way, I always felt informed and confident that everything was under control. Maintenance issues were handled efficiently and with great care. My property manager coordinated quality trades, ensured work was completed promptly, and followed up to confirm everything met a high standard. Their attention to detail and commitment to protecting the value of my property truly sets them apart. What impressed me most was their professionalism and integrity. They consistently acted in my best interest, showed strong market knowledge, and made the entire process stress‑free. It’s rare to find someone so dependable, knowledgeable, and easy to work with. I would wholeheartedly recommend them to any landlord looking for a property manager they can completely trust.

Nicole and the team at Adrian William are fantastic to work with. Communication, recommendations and professionalism are of the highest standard and Nicole has been consistently proactive in her management of my property.

2nd time working with Norman. He has always been very responsive and communicative. He is also realistic and transparent, unlike those that constantly pumping up their own tyres.