Agencies in Alexandria, NSW, 2015

I reached out to Plan A Property after they were recommended on a community page, and it was the best decision I made! I am a first-time landlord and was entirely unschooled on the process. Craig from Plan A was not only the first to get back to me when I sent out enquiries to several different agencies (on new years eve, no less!), he was the only agent to immediately put in writing his agency's fees and processes. Transparency, right from the get go. Craig has taken time to explain things to me as a newbie to the leasing world and recommended providers for handyman and cleaning work who have all been excellent. Craig and his partner manage all the agency properties themselves, there's no outsourcing. It's a very personal, caring and flexible service that has gave me real peace of mind as I packed up my life to move overseas.

Matthew and Tracy were professional, very responsive and easy to deal with.

My property manager Grace has provided truly seamless communication - always quick to respond, clear and proactive. She is always reachable, provide clear updates, and resolve issues promptly. Their consistent professionalism makes managing properties stress-free. Highly recommended agent!

For many years they have proved to be consistent and orghanised. Helping finding good tennants for my rental properties and looking after the small deatils to keep things running smoohtly.

I usually lease my property as a private landlord, but since I was planning on going oversees for a long period of time, I needed to find a real estate agent who I could trust to manage my property whilst I was away. I picked 3 local agents to assess and I felt like the other two agents treated me as a transaction, the “next sale”. They tried to influence and push their agenda onto me. It was different with Emma & John at MyPlace Zetland. Firstly, they were recommended to me by a tenant of a property they manage. When I met Emma and John, they explained that it was a well established family business and I left that meeting feeling that they cared more about doing a good job than just focusing on the commission / profit margin. They listened to me, adapted to my needs whilst offering advice about the market and recommending strategies to ensure better outcomes for me & the prospective tenant. Advertising, my apartment and organising the open homes was effortless and a breeze. After each open home, I’d receive a summary of attendees and an initial assessment of their suitability. Emma assessed several applicants quite throroughtly and asked if I was comfortable with her recommendation. We are at the point where I have handed over the property for the new tenant to move in. Overall, every interaction with Emma has been seamless. Communication has been prompt, accurate and timely. I feel like I’m being treated like a person rather than a number. My prospective tenant also feels like he’s had a good experience with this agency. I’m only at the beginning of my relationship with MpPlace Zetland. But from my initial experience, I would highly recommend this agency for both landlords and tenants.

Adem and John Paul have been exceptional to deal with. They have managed the process smoothly, taking care of all matters in a prompt manner. Would highly recommend.

Dylan, Carmen and the team have been super helpful throughout the process. Not once did I have to chase them for any information or updates. They always clarified any questions I had and followed up after my property had been rent. Could not recommend them enough.