Agencies in Australian Capital Territory

We have experienced several issues with the property raised by the tenant, including problems with the hot water system (providing constant hot water with high temp), water leakage under the sink, and a blockage in the new toilet, among others. The agency/Chris has responded to these issues promptly, with clear, detailed, and professional communication. This has made it easy for us as the landlord to understand the situation and the next steps before approving any required works. We are very satisfied and truly appreciate the level of service provided by the agency/Chris.

During our recent experience, LJ Hooker staff (Ms Myers and Mr Tibballs) were professional, knowledgeable, and helpful throughout the process. Both understood their work well and were committed to providing good service to customers. Both staff handled everything efficiently and made the process straightforward for us.

We rented out our unit with Casey from LJ Hooker. She was very pro-active and helped organise everything including chasing up the energy rating details for us. Living interstate it made everything manageable with a minimum of stress.

Stacey was wonderful and helpful at the inspection and Kylie went out of her way to keep us up to date with our application. Great team.

A pleasure to deal with, nothing was ever too much. Fantastic communication, no surprises, up to date with all information, knew the market and very realistic with advice and expectations. Feel confident they will ensure my property is cared for and the tenant is looked after. Unlike other agencies it is reassuring to know the relationship will continue and I won't be passed on to someone else. Thank you!

Kylie has been very helpful and informative from the start. She secured a tenant for our property within a week of us signing up with Blackshaw Weston as managing agent. She is on the ball and her communication with us is clear and timely.