Overview of Christie Downs, SA, 5164

My first time having to rent a house in many years and what seemed like was going to be a daunting experience, was far from that. They showed the upmost professionalism and compassion as well as kept my mind at ease from the moment I was awareded the house. Their communication throughout the whole experience has been quick, clear and concise.

Roxanne has been incredibly responsive, empathetic, and professional. When we couldn’t locate a phone line for our Wi-Fi, she actioned our request immediately—even over the weekend—resolving the issue promptly. All our interactions have been pleasant, and she has been especially sympathetic regarding our difficult history with a previous agent and subsequent SACAT/HSA orders. Roxanne is diligent, understanding, and quick to answer every query. We are extremely happy with our new agent and look forward to the remainder of our tenancy.