Agencies in Epping, VIC, 3076

We recently built an investment property in Kalkallo, a growing suburb in Melbourne’s north. As the house was nearing completion, we started looking for a reliable Property Manager who could not only find quality tenants but also take good care of our investment property. A friend recommended Brant Cooper from Bombay Real Estate, and after speaking with him, we decided to appoint him as our Property Manager. Looking back, we are extremely pleased with that decision. Brant successfully secured suitable tenants for our property even before settlement, which was particularly impressive in such a competitive rental market. Since we were unable to travel from Sydney, Brant also managed the entire handover process on our behalf. He conducted a thorough inspection of the property before handover, identified a few issues, and worked closely with the builder to have them rectified promptly, ensuring the tenants could move in as scheduled. Brant also guided us through all the necessary compliance requirements and documentation, making the handover and transition process smooth and stress-free. We are highly impressed with Brant’s professionalism, attention to detail, and commitment to delivering excellent service. We would not hesitate to recommend Brant Cooper to anyone looking for a trustworthy and proactive Property Manager.

They are very professional keep you up to date with the process there is screening of the applicants are extremely well keep your prostate with every visit and number of people were interested in the property overall I'm very happy with the professionalism of the real estate agent

“We had a few teething issues initially, but the team took responsibility and worked hard to resolve them. Their professionalism and commitment to finding solutions turned it into a positive experience overall. We appreciate their efforts and would be happy to work with them again.”

As a property investor, having Rebecca Carson and her team manage my portfolio has been a fantastic experience. Their proactive management style, thorough communication, and detailed reports give me absolute peace of mind. They found a great tenant quickly and handle everything with complete transparency. Highly, highly recommend their services

Clear communications, flexibility and simply just ensuring our journey is as painless and hassle free for us as it can be Rebecca has been amazing. Could not fault and highly reccomend.

We recently rented out our previous family home, which is something very dear to us, and the team at Image genuinely cared about the process from start to finish. They took the time to make sure we secured the right tenant for the property, while also achieving a very strong rental return. We would highly recommend them to others who are not simply looking for the cheapest agent, but instead want the right balance of pricing, service and quality management for an important asset..

The Team at Chwyla went above and beyond to help us out and made the whole process a breeze …. They are very professional and were great with communication 🌟🌟🌟🌟🌟

We have been incredibly fortunate to have Bri and Laurisa managing our rental property for several years now. They consistently maintain the highest standards, and no task is ever too much trouble for them. Their attention to detail is outstanding — they carry out thorough inspections, communicate clearly, and always provide high-quality, reliable service. They have an excellent network of trusted trades and professionals, which makes every situation seamless and stress-free. Bri and Laurisa are always prompt, professional, and proactive, giving us complete confidence that our property is in the best possible hands. We truly couldn’t recommend them more highly and are so grateful for the care and dedication they show to both us and our property.

We have worked with Bri on 2 of our investments. One which has recently been transfered to Chwyla in recent times. Having two agents look at two different properties gave us an objective critic on the level of service that was provided which was a stark difference. Bri and the team from Chwlya are not just looking for the next sale, the vetting done for each of the tenants they bring forward gives us the confidence that our property is going to be well looked after and also we will not have any pain points in terms of rent coming in on time etc. they have always taken the route of having open discussion with us and letting us know what is a realistic expectation on rental return vs an unrealistic one. Unlike our other agency who simply put forward a recommendation for the first application without any advice or vetting backgrounds Bri and team do the necessary checks upfront and then position the prospective tenants to us. Our other agency simply appeared to be middle people getting rent from tenants and pushing it to us. The team at Chwyla keep us upto date on any updates on tenancy law changes that may impact us. Ensure the property is at par with required maintenance and safety checks ensuring not just the safety of the tenants but protecting us from any nasty penalties. I believe this is also why they would be the trusted agent for tenants as they do what is right and pay very close attention to detail. We find Bri also goes above the call of duty at times example being when we needed some curtains to be replaced, whilst onsite she just did it for us. This attention and level of customer service is definitely what makes this agency a cut above other agencies I have worked with the in the past. It’s not just about getting top rent for the property but also ensuring that the tenant is keeping up to date with their commitments and also us keeping up to ours.