Agencies in Epping, VIC, 3076

My experience with My Agent Real Estate and specifically agent Le Nguyen has been superb. Moving address can be a stressful and at time difficult experience so it was wonderful that my experience was seamless, expedient, professional and warm. At all times I felt like I was treated with courtesy and the response time to any questions were immediate. As a result, my experience at my new location has gone off to a great start, which is all you can hope for! I look forward to a great relationship with the agency.

Veronica has looked after my partner and I as tenants for just over a year now. She is BY FAR the best agent we've ever had. What sets her apart from previous agents who have looked after us (from other agencies and for other rentals) is that she's easy-going, responsive, reliable and just all-round awesome. The pride that she takes in her work really shines through in the quality and ease of all our interactions to date. Because of Veronica, I am a big fan of My Agent Real Estate and ask mates to keep an eye out for properties for lease and for sale through you guys to help dodge the minefield of less ideal agent experiences.

I have been using their services since 2015, every time when I have issues at my renting property, the professional staff, who I have involved with giving excellent support and sort out the issues very quick, their customer service skills are unbelievable and the response time always in high stand. I don't have any regrets choosing them as me agent.

The FNPV representative, Kimberley, who managed the property and interacted with me on several occasions, was very coopertive, responded promptly to my requests, provided all the necessary information that I needed on different occasions and kept me well informed, all with a cheerful mood. The property was renovated in mid 2020 during which Kimberley showed great customer care by extending her support through the process despite COVID 19 pandemic. She paid special care to ensure that the property is secured after completion of the renovation. I found her to be thorough in her approach, polite and, most importantly, action oriented.

Great Agents and Good Communication