Agencies in Hughes, ACT, 2605

We rented out our unit with Casey from LJ Hooker. She was very pro-active and helped organise everything including chasing up the energy rating details for us. Living interstate it made everything manageable with a minimum of stress.

Casey is one of the best real estate agents I have ever had while renting. She is very understanding and supportive regardless of the situation. Casey has made sure that my stay here has been accommodated and that is very important to myself. As someone who has both adhd and autism life can be a bit of a roller coaster, regardless if it has been about upgrading the internet, or finding the right time for inspections, and dealing with my cancellations, she has been the upmost accommodating. I could honestly not speak more highly of Casey and the LJ Hooker Team. If you are in the area and looking for a rental I could not stress enough that Casey and the Team will be there to support you. I have said to Casey many times that I appreciate all that she does, and if there where more people like Casey life would be so much easier for people like myself, a little understanding goes a long way. Thank you Casey and the LJ Hooker team, for making my time in Canberra as smooth as possible, I feel safe and respected and that means a lot too me :)

Casey and Chris did a great job ensuring the previous tenants left the house in good order and carrying out some minor maintenance before showing the property again. This is only the first time the tenants have changed for us, the original tenants moving in shortly after we bought the house (through LJH Tuggeranong). We were kept apprised as prospective tenants viewed the property and the whole process went very smoothly.

The tenancy approval process was smooth and the assistance with connecting services was excellent. However, after moving in, communication and follow-up were disappointing. My email regarding access to a garage fob went unanswered, and I had to follow up myself. Additionally, the security video/intercom system was incomplete, with the video unit missing despite the door buzzer being installed. While the initial leasing experience was positive, responsiveness to unit and access issues needs improvement.

Courtney has been a breath of fresh air compared to my last property managers - her service has been 10/10 and I finally feel I am in the hands of a professional property manager who understands the needs and stresses of a landlord

Jasmine and Brian were incredibly professional and efficient. They kept me appraised throughout the process and exceeded my expectations in how quickly they leased my unit. I highly recommnend them.