Agencies in North Lakes, QLD, 4509

Very responsive and very helpful in navigating the process. Mel was attentive and quick to respond to questions and emails, as were all employees that I interacted with. Their knowledge of the local area provided confidence.

Melissa from Century 21 at Scarborough, was the kindest and the most professional property manager I dealt with during my recent journey, to find a new place to live for me and my companion cat ‘Nellie’. It took me three weeks to find my current new home and I met 10 different property managers and inspected 12 properties. from Ipswich to Redcliffe Peninsular during that time. I had a limited budget of $500 per week and this made it extremely hard to find a decent place to live. Melissa was the last agent that I met. She showed me two places that suited me. I stayed behind at the last house inspection, to speak to her personally about my situation. She listened carefully to my story, and understood my stress and the need to find a suitable property soon, as my current unit was going to be demolished shortly. Melissa said to me ‘Stop looking Rose, as I will find you the right place that you can afford’. I trusted and believed her. Two days later she rang me to say, that she had found me a great unit. I met her the next day there and it was indeed perfect for me, at $495.00 per week. She rang and spoke to the landlord explaining my situation, along with her recommendation, that I would be an excellent tenant. She rang me the next day saying my application was approved. I was so happy that I cried with relief. Two weeks later I am in my new home with my cat ‘Nellie’ who is slowly settling in to her new home as well. I was living in North Brisbane and now I am living in Redcliffe Peninsular area. It is a new start, to make new friends and begin a new life. Melissa did not see me as another pensioner, she took the time to see my maturity and my previous solid rental reference and my years as a business person, as an asset for her Landlord. I am very happy here and looking forward to a bright future, thanks to Melissa’s professionalism, as a property manager. Thank you so much Melissa, for ‘Nellie’ and my new home.

Melissa was very professional with a friendly smile approach. Asked questions after viewing the property for any feedback. I rate her 10/10. Quick to review application and actioned.