Agencies in Rockdale, NSW, 2216

Both Christine and Alex were excellent to deal with, very responsive and kept me regularly informed.

Was keep fully informed on the progress throughout the process of a tenant exiting the leased premise to a new tenant being signed up. Correspondence and feedback on all the viewings and interested parties was always extremely prompt as were all the reference checks and any follow up maters. Excellent service throughout the entire process both this time and also on all such previous occasions.

We have had a very positive experience dealing with Shahnuma as our property manager. Even though we haven’t worked with her for a very long time, she has consistently shown a high level of professionalism, efficiency, and genuine care in the way she handles everything. From the very beginning, she made us feel supported and valued as tenants. During our time renting with Village, Shahnuma was always approachable, responsive, and incredibly helpful throughout the entire process. Any time we had questions or concerns, she answered our calls and emails promptly and ensured everything was handled smoothly and efficiently. It’s rare to come across someone who is not only professional but also so understanding and easy to communicate with. What stood out the most was her dedication and commitment to providing excellent service. She always kept us informed, followed up when needed, and made the overall renting experience far less stressful. Her attention to detail and proactive approach gave us confidence that we were in good hands. It’s clear that Shahnuma genuinely cares about both the tenants and her work, and that level of dedication does not go unnoticed. She is an absolute asset to the company, and we are very grateful for all the assistance and support she has provided. We would highly recommend Shahnuma to anyone looking for a reliable, professional, and supportive property manager.

I engaged LJ Hooker Ashfield to manage my investment property and was very pleased with their service. The team - Adrian Abrook, Marc Crisafulli, Tracy Cheng, and Matthew Elazzi - are professional, approachable, and always responsive to queries. Adrian was excellent throughout the sales process, providing timely information and valuable insights that helped us confidently make our purchase decision and execute the transaction. Marc provided outstanding support by clearly briefing us on the leasing process, organising and coordinating property enhancement works, sourcing reliable tradespeople, and ensuring the work was carried out diligently. Tracy and Matthew handled the leasing process efficiently and were able to secure a tenant within a relatively short timeframe. Overall, a reliable and well-organised team that I would strongly recommend.

Amazing from the outset. We changed managing agents two years back and now have an agent is proactive and provides regular updates. Even with the loss of a tenant, the effort to remedy and place someone leading up to the xmas period has been above and beyond expectations with a tenant locked in for the new year. Thank you and keep up the excellent work!

Matthew and the team at LJ hooker Ashfield have been very helpful and very prompt with communication.