Overview of Mount Gambier

My experience has been mixed depending on the property manager or agent I dealt with. Some team members were professional, responsive, and genuinely helpful, and I appreciated the effort they put into resolving issues and maintaining communication. There are definitely some very capable agents within the team who provided good service and handled matters efficiently. However, there were also times where responses felt slow, and I had to follow up multiple times on matters that had already been discussed previously. In some situations, I felt that feedback or concerns raised earlier were not fully considered, which could be frustrating as a landlord. At times, I also felt decisions or recommendations did not always reflect the landlord’s best interests. Overall, the experience hasn’t been consistently negative or positive. It has largely depended on the individual agent involved. With more consistent communication, better follow-through, and stronger attention to landlord concerns, the service could improve significantly.

From the day one, Darcey was so helpful to show me few properties on short notice, She was professional and friendly in her approach. She answered all my questions with patience. Suze, the rental property manager was as well so helpful from sending the report to organise to fix few issues without me pointing out and so organised to have someone there to fix all little issues in a short time. I must add the other team members when I accidentally locked myself out of the house and how quick I got someone to come to my rescue which I appreciate and grateful to have such support. Great people that created a great team. Thank you all.

Our experience with Brianna at Complete Real Estate has been seamless from our first interaction and she’s an absolute pleasure to work with. She’s organised, professional in her approach and always proactive, the kind of property manager who knows the market and gives you genuine peace of mind that your property portfolio is being well looked after. It’s clear she genuinely loves what she does and she treats every property as if it were her own. Her communication is first class, taking all the pressure off us by coordinating trades for repairs, liaising with tenants on our behalf and even recently co‑project managed a major kitchen renovation, handling every step with confidence and offering valuable local knowledge including obtaining multiple quotations and negotiations during the process. We’re extremely happy we made the switch to Brianna and know our properties are in very good hands. She’s simply the best in the business and we would recommend her without hesitation.

Communication was great , explained everything

Excellent communication - I was kept fully informed at every stage and felt my property was in good hands. Home was rented out quickly and the entire process was stress-free. Thanks to complete team .

Excellent service provided by Brianna and the team at Complete Real Estate. The CRE team is highly knowledgeable, professional, and experienced in managing investment properties. Communication has been clear and timely throughout. Highly recommended.

I’ve had a really good experience renting through Complete Real Estate at 1 Harvey Street. The team has been easy to communicate with and always helpful. When I first moved in, there was a small plumbing issue. Even though it was over the weekend, they arranged a plumber very quickly, which I really appreciated, especially as someone new to the area. Throughout my tenancy, any issues or questions were handled promptly and professionally. Overall, the property has been well managed and the experience has been smooth and stress-free. I’m very grateful for the support from the team and would happily recommend Complete Real Estate to other tenants.

Market knowledge - the team understood our needs well and catered to these as the search went on for a rental. They were well aware of the area and found a most suitable location despite the challenging rental market. Communication - excellent communication. Always notifying of updates and processes which were to occur to secure this property. Professionalism - good conduct throughout the entire rental process. The staff involved maintained a professional approach despite my confusion at times.

Brianna was a pleasure to work with during the leasing of property in Mount Gambier. She was professional, friendly, and made the whole process smooth and stress-free. Communication was clear, and she was always happy to help and answer our questions. We really appreciated her attention to detail and the genuine care she showed in making sure everything was handled efficiently. The whole experience with Brianna and the team at Complete Real Estate was positive and seamless, and we would happily recommend her to anyone looking for a reliable and supportive real estate agent. Thank you again, Brianna, for your excellent service.

I’ve had an excellent experience with Brianna and the team. They’ve been professional, responsive, and proactive from day one. Any issues with the property were addressed quickly and communicated clearly, which made the whole process stress-free for me as a tenant. Their organisation, transparency, and genuine care for both the property and the people living in it really stand out. It’s rare to find a property manager who is this reliable and easy to deal with. Highly recommend — thank you for making everything smooth and hassle-free!