Agencies in St Kilda East, VIC, 3183

Shannon from Jas Stephens was very prompt in scheduling inspections as soon as necessary maintenance was completed. A suitable tenant was found on the first inspection itself and the recommendation and checks were done with rigor.

Caitlyn is a standout property manager—I highly recommend her to anyone considering Jas Stephens. She is highly professional, responsive and proactive—keeping us informed and consulting us on tenant selection, lease arrangements and maintenance matters. Her advice is thoughtful and practical. As interstate investors, we rely heavily on her strong local knowledge and judgement. A pleasure to deal with—she gives us full confidence our property is in excellent hands.

We couldn’t be happier with the service we’ve received from Jas Stephens, particularly, Nathan, our property manager. Looking after three of our properties is no small task, yet they make it seem effortless with their professionalism, responsiveness, and attention to detail. What stands out most is their proactive approach and genuine care for our investments. Recently, they secured a lease for one of our properties incredibly quickly and delivered a fantastic result, exceeding our expectations. It’s reassuring to know our properties are being looked after by someone who treats them as if they were their own. We highly recommend them to any landlord seeking exceptional property management services. Thank you for your continued support and outstanding work! ⭐⭐⭐⭐⭐

It is an absolute pleasure working with Serena. Her communication is always clear, concise, and very prompt. She is very quick and proactive in addressing any questions, concerns, and takes immediate action. Serena ensured and continues to ensure a smooth process and with great efficiency, and operates with absolute professionalism. Serena is incredibly friendly and personable, making her a pleasure to work with. She makes naturally stressful and complex processes seamless and very straightforward. I would highly recommend Serena (and Harcourts) to anyone looking for someone who is incredibly friendly, knowledgeable, responsive, professional, and genuinely committed delivering an exceptional experience. Many thanks Serena and the team at Harcourts Melbourne City!

They were as responsive as it gets, I was never left with any questions that needed to be answered. They were really professional and knowledgeable, they make sure that they have both owner and tenant on mind, protecting both to the fullest extent. Recommended for sure!

Changeover from previous management was problematic. However a phone call resolved the Body Corporate fees issue.