Agencies in Success, WA, 6164

31/8/26. It was my first time going on an inspection and applying through RW Urban Springs and it was, as my title suggest, a seamless one. The details provided online were clear and complete, and as what was inspected on site. There were handy, informational printouts available and the agent, Bonnie was friendly, professional and ready to answer queries. The application process was thorough and when further documents were required, followup email and calls were made, and sorted immediately. From the perspective of a prospect and now tenant, the team at Urban Springs made everything as straight forward and clear as possible, and made an otherwise stressful experience comfortable and hassle-free.

As as first time landlord, I was impressed with the knowledge and advice from the team in helping me to get my property ready and selecting the right tenant.

Very confident on gaining a tenant. We are pleased with the outcome.

The team communicates on time and are diligent in dealing with tenants

Its nice to have Heritage Realty manages our investment house. The percentage cut I believe is fair and communication with our agent is constant. Sometimes our agent can’t reply the email straight away, but overall were happy to be manage by Heritage.

Their agreement was detailed with specific description of the house including photos. Minor issues in the house were fixed after moving in.