Overview of Tapping, WA, 6065

Always resolved the issues in the soonest manner. Happy

They made regular home opens to attract excellent tenant. helped me select excellent potential tenant. According to the market made good recommendation of the rental price . Good communication and feedback.

Kate is an amazing Property Manager. We trusted her to manage our home when we decided to rent it out a few years ago. As first-time landlords, she was extremely helpful and informative throughout the entire process. She found great tenants who looked after our home and liaised between us and them in a timely and professional way throughout the whole lease period. I have absolutely no reservations on recommending Morgan Webb Real Estate to anyone who requires real estate services. Thank you, Kate!

Our rental agent has been fantastic to deal with. Kate was friendly, easy to communicate with, and always willing to help. No matter the question or request, she responded quickly and ensured everything was taken care of. It’s been a good experience for us. It’s rare to find a rental agent that is professional, responsive and easy to work with. I absolutely recommend Kate form Morgan Webb Real Estate.

Erin is great, got my property photographed and leased very efficiently.

Great professional friendly service

We recently joined Ross Realty and found them an absolute pleasure working with, very professional and exceeding our expectations.

We moved into our rental through Flick, and from day one, Misty was exceptional—attentive, responsive, and always ready to assist with any questions or support we needed regarding the property. When our family made the decision to purchase our own home, we had to break our lease. Misty was incredibly supportive throughout the entire process. Her first response was, “Congratulations on purchasing your own property,” which immediately set a positive tone. She clearly explained the steps involved and quickly arranged for the property to be opened for viewings to find a replacement tenant. Thank you, Misty, for your outstanding service and professionalism. We couldn’t have asked for a better agent and wholeheartedly recommend you to anyone looking for a first-class experience.

The entire rental process was smooth and well-organized. Communication with was clear and timely, and any questions we had were answered quickly and thoroughly. It’s clear that Misty truly cares about both landlords and tenants and goes the extra mile to make sure everything runs efficiently and fairly.

I initially chose Ross Realty because of the excellent service provided by Tim Nickoll, who set a high standard in communication and proactive management. Since Tim’s promotion, I’ve noticed a shift in service, and while I understand that everyone has their own style, I do feel there’s room for improvement. At times, it seems that the current managers simply pass on tenant requests without first assessing the issue or offering solutions. As a landlord, I would really appreciate a more hands-on approach, especially when it comes to avoiding unnecessary costs, like multiple call-out fees for small jobs that could be grouped together. There was also a case where a tenant reported a light not working after changing the bulb. I knew from experience that the fitting doesn't support LED bulbs, and it took several follow-ups before I got a response. In the end, I resolved it myself with a halogen bulb, something that could have been handled more efficiently. Finally, for major repairs like replacing the hot water unit, I had asked for multiple quotes. Instead of sourcing independently, the original quote was sent to other suppliers to match. A bit more effort in sourcing alternatives would go a long way. I do value the relationship with Ross Realty and hope this feedback is helpful. A more proactive and cost-conscious approach would really lift the service to the level I know Ross is capable of delivering.