Agencies in Waterloo, NSW, 2017

Both Christine and Alex were excellent to deal with, very responsive and kept me regularly informed.

Was keep fully informed on the progress throughout the process of a tenant exiting the leased premise to a new tenant being signed up. Correspondence and feedback on all the viewings and interested parties was always extremely prompt as were all the reference checks and any follow up maters. Excellent service throughout the entire process both this time and also on all such previous occasions.

We have had a very positive experience dealing with Shahnuma as our property manager. Even though we haven’t worked with her for a very long time, she has consistently shown a high level of professionalism, efficiency, and genuine care in the way she handles everything. From the very beginning, she made us feel supported and valued as tenants. During our time renting with Village, Shahnuma was always approachable, responsive, and incredibly helpful throughout the entire process. Any time we had questions or concerns, she answered our calls and emails promptly and ensured everything was handled smoothly and efficiently. It’s rare to come across someone who is not only professional but also so understanding and easy to communicate with. What stood out the most was her dedication and commitment to providing excellent service. She always kept us informed, followed up when needed, and made the overall renting experience far less stressful. Her attention to detail and proactive approach gave us confidence that we were in good hands. It’s clear that Shahnuma genuinely cares about both the tenants and her work, and that level of dedication does not go unnoticed. She is an absolute asset to the company, and we are very grateful for all the assistance and support she has provided. We would highly recommend Shahnuma to anyone looking for a reliable, professional, and supportive property manager.

Extremely grateful to have viewed & subsequently applied for a place with NGFarah. Hanna was wonderful to deal with and communicated well throughout the process. Hanna is the first agent who made me feel genuinely welcome at a viewing, comfortable to ask questions, and treated me with respect throughout the whole process. Thank you again!

I decided to hire James to assist with leasing of my property due to his strong credentials and his delivery was nothing short of excellent. Not only was he super responsive, professional and knowledgeable but was also extremely flexible, adapting quickly to my changing requirements. Highly recommend!

I had an Excellent experience with NGFarah, everything went as smooth as possible and the agents are very friendly and helpful.

My Place Estate Agents were mindful of our expectations when finding replacement tenants for our investment unit. They displayed a thorough knowledge of the rental market and were most professional throughout the process and delivered the results we were after. A pleasant team to deal with also.

Friendly and good service, thanks

I recently used My Place property management team to secure a tenant for my rental property and couldn’t be happier with the experience. They ran an effective marketing campaign, communicating clearly at every step, and handled the whole process in a professional and efficient manner. From advertising and enquiries through to screening and finalising the lease, everything was smooth and well organised. Highly recommended.