Agencies in West Footscray, VIC, 3012

Easy to deal with..punctual and available when we needed

What went well? Regulatory Compliance: The team of agency comply with all rental regulations exceptionally well, giving us complete peace of mind throughout the leasing process. Service Quality: The team provided information, paired with a professional, helpful, and friendly approach. Areas for improvement Condition Report Timeline: The timeframe allowed to return the condition report was too short. The Reason: A thorough report requires actually living in the property for a short period to test all facilities and identify hidden issues. Furthermore, the transition period is an incredibly busy time. We were balancing moving out of and finalising our previous home, leaving very little time to complete such a detailed inspection within the restrictive deadline. Suggestion: We highly recommend extending this deadline to allow tenants a fairer opportunity to settle in and accurately assess the property.

Very quick response times, approachable, friendly.

Kim is an outstanding property manager, great communicator, very responsive, and very thorough with inspections!

Kim has been very prompt, knowledgeable and experienced in assisting us through our landlord process. Highly tentative and prompt which has been massively appreciated.

We have found Diana & the Sweeney team to be fantastic with managing our property. We are living interstate and they have handled everything for us in a timely, efficient & professional manner so we don't feel like we need to race over there to sort anything out ourselves. Our property was let very quickly and for a price we were satified with. So far there have no problems whatsoever