Agencies in Kellyville Ridge, NSW, 2155

Overall, my experience with the real estate agency was okay. The sales process was generally smooth, and the team was responsive when needed. However, the post-settlement and handover experience fell short of what I would expect when purchasing a brand-new luxury home. A new home should feel truly move-in ready, but unfortunately that was not the case. The property was not cleaned to an acceptable standard when we took possession. The backyard grass was almost ankle-deep, and even today, the exterior of the house remains covered in cobwebs and appears not to have been properly cleaned. There were also several issues with the handover process. The front door access code is still set to the same combination used by the builder and their employees, creating a security concern. We were advised that a manual would be provided so we could change the code ourselves, but that documentation was never supplied. In addition, the curtains and blinds were not functioning properly, and it was left to the builder to explain how the remote controls worked. In my view, ensuring that all home features are operational and that new owners understand how to use them should be part of a structured handover process overseen by the real estate agency. While the agency was helpful during the purchase process, there is a clear opportunity to improve service delivery and quality assurance at settlement. Better attention to detail, cleaner presentation of the property, and a more comprehensive handover experience would go a long way toward making new homeowners feel welcomed and confident in their purchase.

We highly recommend Inder. His knowledge of the local market and the area is exceptional, and he genuinely cares about achieving the best outcome for his clients. He was reliable, hardworking, and kept us informed throughout the entire process. Thanks to his dedication and negotiation skills, we achieved an excellent result, especially in the current market. We would definitely use Inder again and wouldn't hesitate to recommend him to family and friends. Kind regards, Dal & Jas

Very nice and Excellent job.

Nathan was a great agent to work with, extremely professional and great communication. Very friendly and helped us get a great result in a tricky market. Made the whole process very easy.

Nathan worked hard to get us what we wanted for our property in a difficult market, showed the property twice a week and ran private inspections also. Always kept us updated with how the inspections went and potential buyers.

Winny did an amazing job, from regular updates to extra open days and 1 on 1 viewings, it was clear the goal was to maximise our homes exposure and price! Winny also took the time from day 1 to explain all the requirements which was very helpful given it was our first time selling.