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Had great experience with midland agent for both renting out my property and selling. Faye was very responsive and transparent throughout the whole process. Very knowledgeable with the St Leonards market and surrounds, with a solid customer database. The process was very straightforward and stress free. Everything happened smoothly and also efficiently from the whole Midland team.

We were lucky enough to have Faye assist us in the sale of our apartment. It was a tricky site to sell being located on a main road, above shops and with works to the front facade of the building being undertaken during the campaign. Faye worked hard and was able to secure a buyer at a price we were really happy with. Faye was very responsive the whole campaign, keeping us updated throughout. She also gave us very realistic potential outcomes helping to keep our expectations exactly where they needed to be. It was an enjoyable experience. Thanks Faye!

Ed Balfour acted as my real estate agent, and I have the highest praise for both him and Theo Polous. Ed was always available either in person or at the other end of the phone, and if I felt guilty about tagging him too much then there was always assistance to be had from his Katoomba office. Just like John Steed from the original ‘Avengers’ series, Ed was knowledgeable, never fazed, and relentless (he also comes immaculately presented, which enhances his likeness to Steed!). While I am an extremely satisfied vendor, I’m certain that the purchaser is also equally as satisfied with the outcome of the sale, testament to the integrity of Ed and the Theo Polous team.

A massive thank you to Ed and the team at Theo Poulos. We couldn't be happier with the way they handled the sale of our house from the marketing to the openings. Ed kept us informed every step of the way and went above and beyond in helping us with the sale. We are so glad we went with Ed and the team and couldn't be happier with both our experience during the sale and the outcome. I would highly recommend Ed to anyone looking to sell or buy a property in the Mountains. He is a professional you can trust, has wonderful local knowledge and is a great communicator.

From the moment we first engaged Hamish and the Aurora team, we knew we found the right partner to manage the sale of our property. Even prior to officially signing on with Aurora, Hamish had our best interests in mind. He toured our property and, contrary to our original thinking, suggested there was actually no need a fresh paint job on the entire property, and all that was required was some spot cleaning on some high traffic areas. Hamish's eagle eyes also spotted a very minute chip on the kitchen bench and suggested it can be easily fixed. Hamish reached out to his contacts (from property stylists, painter and even the kitchen bench specialist) and whilst we received quotes from his contacts, there was absolutely no pressure to use those contacts. For this property, we had compared quotes but used our existing property stylists and painter. Hamish was in regular contact throughout the sales process, to ensure the timing of the property becoming vacant, styled, photographed etc went smoothly ahead of the openings. Following the property's initial opening on a Saturday morning, we were promptly provided with some initial feedback on unique groups and how many Hamish felt may be keen on the property. Fortunately for us, we had a serious buyer would requested a follow up private inspection with Hamish later that afternoon. Hamish kept us updated throughout that afternoon (and well into the Saturday evening) on the status of the buyer. Again, with our interests in mind, Hamish managed a few competing bidders in the following days, and eventually helped us find a buyer for our property. We promptly took the property off the market, ahead of its second potential opening the following Wednesday. We are pleased that Aurora led a successful sales campaign for us. Hamish and the team was able to handle the entire sales process with utmost professionalism and ethics. We will look to engage the team again for our next sale.

Hamish consistently provides friendly and professional guidance during the whole selling process. We have both bought and sold with Hamish and the experience both times has been outstanding. In our most recent experience to sell our home, we knew there was no one more capable and professional than Hamish to get the job done. If you are looking to sell, I highly recommend you talk with Hamish and the team, you will not be disappointed! In a sea of agents, Hamish is a stand out.