

Keith Chan
Sales Executive | Auctioneer
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Seller of 12/23 Hotham Street, East Melbourne
Keith listened to what we wanted. He was highly responsive to our queries and requests, and ultimately delivered on what he promised. I would recommend Keith to anyone looking for an agent who listens to your needs, understands the opportunities and realities of the market and delivers on agreed plans and outcomes.
Ellie Cheng
Avg. sale price
Sold (as lead agent)
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Median days on market
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Richard LING
Sales Manager
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Buyer of 1/41 Coleman Parade, Glen Waverley
I recently purchased a property through Smart Listing, with Richard as my agent — and I couldn’t be more satisfied with the entire experience. From the very beginning, Richard was professional, attentive, and incredibly helpful. He took the time to understand my needs and was always available to answer questions, explain the process, and offer honest, practical advice. I never felt pressured or rushed — just fully supported. What really stood out to me was how transparent and reliable Richard was. Whether it was organising private inspections, following up with the vendor, or keeping me informed about timelines, he was always one step ahead. His communication was clear and timely, which gave me great peace of mind throughout the entire process. Even after my offer was accepted, Richard continued to assist with everything leading up to settlement. He made sure no detail was overlooked and followed through all the way until the keys were in my hand. Buying a property is a major milestone, and Richard made it feel manageable, smooth, and even enjoyable. I felt like I had someone I could trust on my side — and that made all the difference. I highly recommend Smart Listing, and especially Richard, to anyone looking to buy or sell. Their professionalism, care, and commitment to clients truly stand out in the industry. Thank you again for helping me find and secure my new home!
Seller of 1414/8 Pearl River Rd, Docklands
Buying a property can be a stressful and overwhelming journey, especially in today’s competitive market. But thanks to Richard from Smart Listing, the entire process of purchasing my new home turned out to be surprisingly smooth and reassuring from start to finish. From the very first inspection, Richard stood out with a professional, friendly, and honest approach. He is not pushy, always patient with my questions, and gave me the space to think things through while also providing timely updates and helpful guidance. I truly appreciated the transparency and integrity throughout the process — something that’s not always easy to come by in the industry. What impressed me most was how attentive Smart Listing was to detail. Richard made sure all my concerns were addressed before settlement, coordinated with the vendor and legal teams efficiently, and even followed up after settlement to make sure everything was going well. Thanks to his dedication and support, I felt confident every step of the way. It’s clear that Smart Listing genuinely cares about the people behind the transaction — not just closing the deal. I wouldn’t hesitate to recommend Richard and Smart Listing to anyone looking to buy or sell a home. They’ve made what could’ve been a stressful milestone into a memorable and positive experience. I’m incredibly grateful and absolutely thrilled with my new home!
Buyer of 1/41 Coleman Parade, Glen Waverley
As a seller, working with Richard Ling was a fantastic experience. He was highly professional, ensuring our property was marketed effectively and sold quickly at a great price. His communication was clear and prompt, making the whole process seamless. Highly recommend Richard for anyone looking to sell their property!

Rachel Doan
Sales Executive
Avg. sale price
Sold (as lead agent)
Properties for sale
Median days on market