Ashlen (and her team) @ Infinity made the whole process seamless. Communication was clear, I trusted they had everything under control, and they were the experts every step of the way. I only needed to do a few simple tasks when asked; otherwise, they handled it all. Highly recommend.
What an incredible human Ashlen is, She went up and beyond for us, Answered all our questions that we had and showed us through the process step by step and made us feel very welcome. Ashlen knows her stuff inside our back to front. We cannot recommend her HIGHLY enough. We most definitely wouldn’t be where we are without her support and guidance.
We were lucky enough to have Ashlen assigned to us as part of our refinance team with Infinity team and what a team they are! Ashlen was professional but also extremely personable and made the whole experience completely seamless. Ashlen and her team were fully available to us for any queries or confirmation of information/tasks and never made us feel out of place. We could not believe how easy Ashlen and the team made our transition and the timeframe and speed at which the Infinity team made things happen was simply unbelievable! We could not recommend Ashlen or the Infinity highly enough.
Ashlen McKenzie was outstanding. Ashlen explained every step in plain English and made our refinance simple and stress-free.
Ashlyn was fantastic to work with from start to finish. Explained everything in detail and easy enough for us to understand. Ashlyn answered any questions we had, and displayed professionalism but was also very personable. Not like any other broker we’ve dealt with in the past!
Thanks to Ashlen and her team’s expertise and dedication, we were able to achieve our investment goals much sooner than we expected. From our first one on one Team Meeting Ashlen asked our goals and expectations, she then went to work and found us 3 new investment properties. We refinanced our existing home loan, released available equity and started our new Infinity journey. Ashlen and the team constantly informed us throughout the whole process on what to expect and when documents would be submitted. The loan process was very simple and easy to follow using the Infinity portal. If you’re looking for a Team who truly knows their stuff and genuinely cares about your personal success, Ashlen is the one to call!
Ashlen and Brittany have been amazing to deal with from start to finish. They were always friendly, approachable, and happy to answer any question — no matter how small or detailed. They made the whole process so easy for us, taking care of all the paperwork and communicating directly with the banks. All we had to do was send through the documents they needed. We’re really grateful for their help and couldn’t have asked for a smoother experience.
Our experience with Ashlen and the Infinity team has been second to none. From the very beginning, they’ve earned our trust through their transparency, professionalism, and genuine care. Ashlen took the time to truly understand our goals and provided the guidance and education we needed to make the best-informed decisions. Their support has given us the confidence to expand our property portfolio with a clear and sustainable strategy. What really sets the Infinity team apart is the way they treat us — not as clients, but as family. Even after settlement, their ongoing assistance, communication, and dedication have been exceptional. We completely trust Ashlen and the team and wouldn’t hesitate to recommend them to anyone looking for expert advice and long-term partnership in building their financial future.
Ashlen was amazing, communicated clearly and simply. Whole process was so simple and easy
Ashlen has a genuine passion for helping her clients and always goes above and beyond to find the best possible deal. From the very beginning, she’s been honest, open, and completely upfront — qualities that make working with her such a positive and reassuring experience. She takes the time to explain everything down to the smallest detail, ensuring we understand every step clearly and confidently. No question is ever too small, and her patience and thoroughness truly set her apart. Ashlen is a dedicated expert in her field who shines so brightly. It’s clear she genuinely wants to see her clients succeed in their mortgage and investment goals, and that level of care means so much. We feel incredibly blessed to have Ash on our team. Thank you, Ash, for everything you’ve done — you’ve helped change our lives, and we are deeply grateful.
Working with Ashlen has been an absolute game changer for us, after completing the Master class, we were fortunate to meet Ashlen, she took the time to really understand our goals, values, and where we wanted to be financially leading into our retirement. Her approach is professional yet incredibly genuine, she explains our financial strategy in a way that’s easy to understand. What we appreciate most is her integrity and care. Ashlen doesn’t just create a plan and walk away, she follows through, checks in regularly herself and her team, and celebrates the wins along the way. It’s clear she truly wants her clients to succeed, both financially and personally. I can’t recommend Ashlen highly enough to anyone looking for a knowledgeable, trustworthy, and compassionate mortgage broker.
Quick and prompt beyond expectations. Very knowledgeable and outgoing with communication.
