Ashlen's profile

Ashlen's reviews

  5  
Ashlen has 277 reviewsacross 50 different locations, showing 12.
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Ashlen's qualities as told by our client reviews: proactive, responsive, supportive, friendly, well-prepared, local expert, clear communication.
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Refinanced Loan review
Unsurpassed Professionalism
12 months ago
Unsurpassed Professionalism

It has been such an amazing opportunity to partner with a finance strategist as great as Ashlen, I will shout this from the roof top all day long, after our first meeting with Ashlen she has completely changed the trajectory of our lives leading up to retirement and beyond, what we once thought was impossible she has completely flipped this on its head and shown us all that’s possible, retirement no longer feels unknown, we now have a very clear path. Our 5 year plan that she has established for us is far beyond what we ever dreamed for our selves, pinch me moment. Her knowledge and professionalism is unsurpassed , Ashlen and her team truly are the A team.

New Purchase review
Highly recommended
12 months ago
Highly recommended

I had an exceptional experience with Ashlen from start to finish, she was professional, attentive, and genuinely invested in making the whole process seamless and wanting the best for us going forward. She went above and beyond to ensure every detail was taken care of. Communication was clear and consistent, and I always felt confident knowing I was in capable hands. I would highly recommend Ashlen.

New Purchase review
Great agent
12 months ago
Great agent

Ashlen has been a huge help for us in restructuring our finances. Very responsive, helpful, understanding and we were very supported throughout the process.

Refinanced Loan review
Couldn't fault her if I tried!
12 months ago
Couldn't fault her if I tried!

Ashlen knows her stuff, easy to deal with. Everything is explained clearly and made easy to understand when you trying to learn the process.

Refinanced Loan review
Excellent!
12 months ago
Excellent!

Ashlen was great to deal with and very helpful. She explained options and reasons so we were fully informed. Ashlen answered our questions and made us feel confident with our decisions. Will happily work with Ashlen again!

Refinanced Loan review
Fantastic outcome - refinance of mortgage
12 months ago
Fantastic outcome - refinance of mortgage

Ashlen and Infinity’s broker support team did a fantastic job refinancing our mortgage so that my family could purchase an investment property. They explained each step of the process, answered our questions promptly, and addressed any issues that arose. Ashlen took the time to understand our financial situation and ensured the refinance aligned with our goals. We highly recommend Ashlen and Infinity if you are looking for a mortgage to purchase a property. Awards integrity: Review where request and response are just minutes, Review came within minutes of the previous one. MM

Refinanced Loan review
Ashlen provided us great advice
12 months ago
Ashlen provided us great advice

Ashlen was very helpful to Kylie and I when providing us information on refinancing options for our property. Her knowledge and understanding has been exceptional since we first met and she has no problems with taking her time and making sure her clients understand all parts of the refinancing process.

New Purchase review
Best in the Bizz!!!!
12 months ago
Best in the Bizz!!!!

Ashlen was appointed to us when we first joined Infinity. We were well over our heads from the get go but Ashlen calmed the waters and showed us where to go. Ashlen loaded with everyone needed with straight up knowledge and a language we can understand, our problems were solved in no time. Easy to talk to. Very very helpful when needed and guides us every step of the way. Always available to chat via email or phone. Never too late to chat. Makes us feel like anything is possible and nothing is too hard at all. Can’t say enough how lucky we are. Thank you Ashlen.

New Purchase review
The Amazing Ashlen!
12 months ago
The Amazing Ashlen!

Ashlen, is very thorough and fast with her communication. It’s been tricky for us navigating through the realestate investment journey for the first time and we are grateful to have her on our side. Thanks Ashlen!

Refinanced Loan review
Ashlen is amazing!
about 1 year ago
Ashlen is amazing!

Ashlen was incredible to deal with, she was so reassuring, understanding of our circumstance, and got everything sorted super quick. Couldn't of had a better experience and would 100% recommend Ashlen to others!

Refinanced Loan review
5 Star Rating for Ashlen & Graeme
about 1 year ago
5 Star Rating for Ashlen & Graeme

Thanks to Graeme and Ashlen we were able to refinance our home loan with the realistic goal of paying it off in just a few years, as well as purchase investment properties. The process was very fast and much easier than we had anticipated. Ashlen explained everything clearly throughout the refinance. We are feeling very positive about the future and can't wait to build our property portfolio thank you to the very professional advice of Graeme, Ashlen and the team, we are both very grateful. We'd give more than 5 stars if we could.

Refinanced Loan review
Smooth, Stress-Free Refinance Thanks to an Outstanding Broker
about 1 year ago
Smooth, Stress-Free Refinance Thanks to an Outstanding Broker

I recently had the pleasure of working with Ashlen for a home refinance, and I couldn't be more satisfied with the experience. From start to finish, they demonstrated the highest level of professionalism, expertise, and commitment to making the process as smooth and stress-free as possible. One of the things that stood out to me immediately was their prompt communication. Whether it was responding to emails, answering phone calls, or sending updates on the status of my refinance, Ashlen was always accessible and responsive. In a process that can often feel overwhelming or filled with uncertainty, having someone who communicates clearly and frequently made all the difference. Ashlen took the time to explain every part of the refinancing process in simple, understandable terms. I never felt rushed or pressured into making decisions, and I always felt that my best interests were the top priority. Whenever I had questions – whether about rates, closing costs, or documentation – they provided clear answers and helpful guidance that put me at ease. What also impressed me was the efficiency with which everything was handled. Deadlines were met without issue, paperwork was organised and well-prepared, and the entire process moved along without any unnecessary delays. It was evident that Ashlen had a deep understanding of the process and a strong commitment to their clients. Overall, I highly recommend Ashlen and Infinity to anyone considering a home refinance or looking for a reliable, knowledgeable mortgage broker. They made what could have been a complicated experience feel easy and even enjoyable. I truly appreciate their hard work and dedication and wouldn’t hesitate to work with them again in the future or recommend them to friends and family.

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