My first contact with Donna-Lee was by phone, we subsequently caught up in a face to face meeting. Donna-Lee was great. She explained to me in simple to understand English how the home financing industry works. She is naturally friendly and easy going so it was easy to quickly establish trust and a good working relationship. My application was not straight forward due to my personal circumstances, but due to her extensive knowledge of the lenders and their different lending criteria she was able to find me several options that I would never have found on my own. Through the whole process I could see that Donna-Lee was attentive and focused on getting me a good result. Needless to say, we secured financing and I am very satisfied with how it all worked out.


