Dougal's profile

Dougal's reviews

  5  
Dougal has 109 reviewsacross 36 different locations, showing 12.
Map view
Dougal's qualities as told by our client reviews: easy to work with, supportive, proactive, responsive, well-prepared, local expert, clear communication.
Was this helpful?
New Purchase review
Wonderful experience with Dougal
4 months ago
Wonderful experience with Dougal

unbelievably fast with the outcome, very good with communicating with me. only regret was waiting so long to chat with him

Refinanced Loan review
Market knowledge and customer guidance is exceptional
5 months ago
Market knowledge and customer guidance is exceptional

I am a returning customer and have not been disappointed with overall experience at MoneySense. Great communication and knowledge, the team sort out all the issues (if they arise) and support me through the refinance process.

New Purchase review
Professional, Easy to work with
5 months ago
Professional, Easy to work with

Had a great experience working with Dougal. Super easy to deal with, explained everything clearly, Made the whole process way less stressful. Would definitely recommend.

New Purchase review
Fast, efficient, easy to work with.
5 months ago
Fast, efficient, easy to work with.

Dougal made the process of refinancing an easy one. He explained everything in simple and easy to understand terms. He found me a great deal and gave fantastic advice. Dougal would answer any of my questions very quickly, even outside of work hours. He was efficient with everything and communicated effectively. Cannot recommend him enough!

Refinanced Loan review
Look no further than Dougal Williams to refinance
6 months ago
Look no further than Dougal Williams to refinance

Working with Dougal was a really positive experience. He has a strong understanding of the market and shared honest, practical advice that I felt confident relying on. He was always approachable, responsive, and happy to talk things through, which made the process smooth and reassuring. Dougal’s professionalism and reliability stood out, and he was genuinely easy to work with from start to finish.

Refinanced Loan review
If looking for a Mortgage Broker don't go past Dougal, what an awesome experience.
6 months ago
If looking for a Mortgage Broker don't go past Dougal, what an awesome experience.

Dougal has a great feel for the market and really knows what’s going on, which makes his advice easy to trust. He's easy to talk to, quick to respond, and explains things in a clear, down-to-earth way that makes the whole process feel straightforward. On top of that, he's genuinely professional, reliable, and a pleasure to deal with, which makes working with them a very positive experience.

New Purchase review
Great experience
6 months ago
Great experience

“Dougal made the entire construction loan process smooth and stress-free. With me working away, his communication and organisation were outstanding and everything flowed seamlessly from start to finish. Highly recommend to anyone building a home.”

New Purchase review
Exceptional Service
6 months ago
Exceptional Service

We had an excellent experience with our mortgage broker, Dougal. Communication was clear and timely, everything was explained in a way that made sense, and the entire process felt smooth from start to finish. We felt genuinely supported and confident every step of the way and would highly recommend his services.

New Purchase review
Always a great experience with Money Sense Traralgon
6 months ago
Always a great experience with Money Sense Traralgon

Highly recommend Dougal and Sue at Money Sense Lending Traralgon. They both made it a smooth and easy process and helped find us the best possible bank for our home loan. Excellent service and great communication. If you’re looking for a mortgage broker i would definitely recommend them to anyone!

New Purchase review
Awesome service with a lot of knowledge
6 months ago
Awesome service with a lot of knowledge

Had Dougal help me buying a second property, he helped me through the process explaining exactly the type of different loans needed for equity borrowing Dougal was very knowledgeable on every aspect of the process could answer any question I had in detail or layman’s terms Cannot recommend enough

New Purchase review
Outstanding communication and very proactive
6 months ago
Outstanding communication and very proactive

Dougal at Money Sense Lending was outstanding while we were buying and selling at the same time. He managed our new home loan from start to finish, securing a great interest rate and making what could have been a very stressful transition feel smooth and well controlled. His communication was exceptional. Clear, timely, and proactive at every stage so we always knew exactly where things were at. We felt confident every decision was well explained and in our best interest. If you are looking for a mortgage broker who genuinely makes the process stress free and has your best interests front of mind, I would highly recommend Dougal.

37 - 48 of 109
SMS
© 2026 RateMyAgent