Dougal's profile

Dougal's reviews

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Dougal has 91 reviewsacross 34 different locations, showing 12.
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Dougal's qualities as told by our client reviews: supportive, proactive, well-prepared, responsive, local expert, clear communication.
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New Purchase review
Our experience with dougal was fantastic
5 months ago
Our experience with dougal was fantastic

We cannot recommend dougal highly enough, his professionalism and knowledge has been outstanding. He has been so beyond helpful, always responding promptly and willing to help wherever possible. As first home owner buyers we had absolutely no idea about the process and dougal was able to help us every step of the way.

New Purchase review
BEST BROKER EVER!
5 months ago
BEST BROKER EVER!

We had an amazing experience working with Dougle as our broker. As first-time homebuyers, we were nervous and unsure about the process, but Dougle guided us through every step with patience and clarity. He made sure we understood everything and always took the time to explain our options in a way that made sense. What really stood out was his fun, energetic personality — he brought a level of positivity that made the whole journey feel much less stressful. Dougle went above and beyond for us, and thanks to his support, we felt confident and excited about buying our first home. We couldn’t be happier and highly recommend him to anyone looking for a broker who truly cares and makes the process enjoyable.

New Purchase review
Very professional and awesome to deal with.
5 months ago
Very professional and awesome to deal with.

Taking the big step was quite daunting but with the amazing help from dougal he made the process so much easier and made us feel very comfortable. With his genuine care to helping us from 100 messages during the day to phone calls at 6pm he did everything in his power to make this process stress free and made us feel so comfortable.

Refinanced Loan review
Highly recommend
6 months ago
Highly recommend

Would highly recommend Simon and Dougal. Fantastic to deal with and very professional

New Purchase review
Diligent and professional service
6 months ago
Diligent and professional service

We’ve just moved in to a home that is ours and it would not have been possible without the diligent and professional service of Dougal, he has our many thanks.

Refinanced Loan review
Thorough, transparent and responsive
6 months ago
Thorough, transparent and responsive

Dougal Williams and Money Sense Lending team were amazing in helping us with refinancing our loan to be able to achieve our next goal , They provided us with great information regarding our loan options and were super responsive to any questions we had. If you want a mortgage broker that's thorough, transparent and focused on what's best for you, these guys provide a great service.

New Purchase review
Great communication
6 months ago
Great communication

great communication and great outcome with Money Sense Traralgon. thanks heaps to the team and a special thanks to Dougal Williams you're the man !!

New Purchase review
Prompt and professional
6 months ago
Prompt and professional

Couldn’t recommend Dougal more! He was so prompt, professional, knowledgeable and made the whole process super easy and seamless. Thanks Dougal!

Refinanced Loan review
Helpful and always quick to respond
6 months ago
Helpful and always quick to respond

Dougal was really helpful and made the process easy, and was quick to reply via email or phone. Would highly recommend the team at Money Sense

Refinanced Loan review
Informative and very professional
6 months ago
Informative and very professional

Refinanced my home loan through Mortage Broker - Dougal Williams. Throughout the process Dougal was cordial, informative and professional. Made a tedious process swift, much appreciated!

New Purchase review
Above and beyond
6 months ago
Above and beyond

Dougal and Simon made the impossible possible. I can’t recommend them enough. After being referred onto Simon, We approached them earlier this year with next to no deposit and 2 outback blocks and were told by many other mortgage brokers that what we wanted to do was impossible. After months of back and forth, a lot of patience, Dougal, with the help of Simon had our finance approved well within the required timeframe for the real estate. Being a property interstate in a tiny town of 70, we challenged them at every turn. Communication was always clear and direct. Always available to speak with, no matter the time of day. And even still makes themselves available when my husband calls spontaneously for advice. They went above and beyond to help us and we will be forever grateful. We recommend them to everyone and anyone. ⭐️⭐️⭐️⭐️⭐️

New Purchase review
Thorough, transparent and super responsive
6 months ago
Thorough, transparent and super responsive

Dougal Williams and Money Sense Lending were amazing in helping us secure a home loan for our first home. They provided us with great information regarding our loan options and were super responsive to any questions we had. If you want a mortgage broker that's thorough, transparent and focused on what's best for you, these guys provide a great service.

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