Great customer service and very friendly staff

Dougal Williams and Sue Hutchinson both went above and beyond helping us find the best rate for our home loan. Their communication the whole time was fantastic and made the whole process run smoothly. If you are looking for a mortgage broker in Traralgon they we would recommend them to everyone.

If you're looking for an excellent Mortgage Broker - Dougal Williams is your man! Dougal was amazing to work with! He made securing our home and investment loan simple and stress-free, explaining everything clearly and always being available for questions. Friendly, professional, and genuinely caring—thank you, Dougal! Highly recommend.

Reached out to Dougal in regards to figuring out the best way to go about buying my first home. Dougal was very knowledgeable in regards to which banks and incentives I would be eligible for. Could get I contact with him all the time and would help me out in understanding.

Dougal was very knowledgeable and patient. I felt I could trust him 100% and had my best interests in mind. Day or night I could call or message and he would answer regardless. Would recommend Dougal to anyone and everyone! 10/10

As a first-home buyer, I really appreciated how patient, clear and proactive Dougal was throughout the entire process. He explained everything in a way that made sense, kept me updated, and genuinely had my best interests in mind. He secured a great rate with a reputable lender and made the whole process far less stressful than I expected. Would definitely recommend.

We cannot recommend dougal highly enough, his professionalism and knowledge has been outstanding. He has been so beyond helpful, always responding promptly and willing to help wherever possible. As first home owner buyers we had absolutely no idea about the process and dougal was able to help us every step of the way.

We had an amazing experience working with Dougle as our broker. As first-time homebuyers, we were nervous and unsure about the process, but Dougle guided us through every step with patience and clarity. He made sure we understood everything and always took the time to explain our options in a way that made sense. What really stood out was his fun, energetic personality — he brought a level of positivity that made the whole journey feel much less stressful. Dougle went above and beyond for us, and thanks to his support, we felt confident and excited about buying our first home. We couldn’t be happier and highly recommend him to anyone looking for a broker who truly cares and makes the process enjoyable.

Taking the big step was quite daunting but with the amazing help from dougal he made the process so much easier and made us feel very comfortable. With his genuine care to helping us from 100 messages during the day to phone calls at 6pm he did everything in his power to make this process stress free and made us feel so comfortable.

Would highly recommend Simon and Dougal. Fantastic to deal with and very professional

We’ve just moved in to a home that is ours and it would not have been possible without the diligent and professional service of Dougal, he has our many thanks.

Dougal Williams and Money Sense Lending team were amazing in helping us with refinancing our loan to be able to achieve our next goal , They provided us with great information regarding our loan options and were super responsive to any questions we had. If you want a mortgage broker that's thorough, transparent and focused on what's best for you, these guys provide a great service.