Dougal's profile

Dougal's reviews

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Dougal has 120 reviewsacross 38 different locations, showing 12.
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Dougal's qualities as told by our client reviews: supportive, easy to work with, proactive, responsive, well-prepared, local expert, clear communication.
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Refinanced Loan review
Fantastic communication and prompt action.
3 months ago
Fantastic communication and prompt action.

Dougal and Sue were very prompt in their responsiveness, keeping us informed and also managing the expectations of the financial institutions all while progressing our loan application. They were extremely responsive, and available for any queries we had throghout the process.

Refinanced Loan review
Excellent Brooker
3 months ago
Excellent Brooker

Dougal was very helpful in getting us our home loan, and then a few years later he helped us to refinance our home. We couldn’t be happier with how well and how much he helped us :)

New Purchase review
Excited communication
3 months ago
Excited communication

Turned a very stressful time into a breeze. Dougal’s communication and knowledge is the best around, couldn’t recommend him more.

New Purchase review
Best of the best
3 months ago
Best of the best

The whole process from start to finish was so easy, we are first time purchases so we asked all the questions and were reassured every step of the way. Will definitely be using Dougal again and recommending him to family and friends.

Refinanced Loan review
Exellent communication skills and knowledges
3 months ago
Exellent communication skills and knowledges

Dougal has very nice and kind communication skills whenever I had questions, explained very kindly and he has very good market knowledges and negotiation skills. My current broker couldn’t do it but he did.

Refinanced Loan review
Reliable and Professional Service
3 months ago
Reliable and Professional Service

Me and my partner had an excellent experience working with Dougal. He was professional, responsive, and took time to clearly explain all our options without any pressure. His knowledge of the market were second to none and gave us great confidence in choosing what was right for us. The whole process felt smooth and well-managed from start to finish. I’d highly recommend Dougal to anyone looking for reliable, honest financial guidance

Refinanced Loan review
Highly recommend!
3 months ago
Highly recommend!

Dougal was so helpful and went above and beyond for us. So thorough with explaining everything and making sure to update us through the process. Will 100% be using him as our broker in the future.

Refinanced Loan review
Excellent Customer Service
3 months ago
Excellent Customer Service

I’d highly recommend Dougal Williams from MoneySense. Throughout a very challenging financial period for both myself and my business, Dougal has been proactive, professional, and extremely supportive. He worked hard to secure a lender for my refinance/business funding when things were under significant pressure, and his communication throughout the process has been excellent. What stood out most was his persistence and willingness to genuinely help find solutions rather than just treating it like another application. I’m very appreciative of the effort he has put in and would happily recommend him to anyone looking for a broker who is committed, knowledgeable, and easy to deal with. Andrew Dal Pozzo

New Purchase review
Amazing support from first chat to settlement!
4 months ago
Amazing support from first chat to settlement!

I spoke to a few different brokers before finding Dougal, and after that first conversation I had with him, I knew he was the broker for us. Dougal tells it like it is but also doesn't make you feel silly for asking a heap of questions. He is very understanding, easy to get along with and being able to have a laugh with you during such a stressful time is always a bonus. As first home buyers, he made the whole process feel a lot less overwhelming, kept us updated every step of the way and celebrated the milestones with us. We’re now just days away from settlement, which still doesn’t feel real! Also just want to include a big thank you to Sue for her help and support throughout the process! We’d definitely go through him again and highly recommend him to anyone looking for a broker.

New Purchase review
Hard worker how got the best outcome for me.
4 months ago
Hard worker how got the best outcome for me.

Dougal made the home loan process incredibly easy and stress free. Dougal was extremely professional, attentive and always made himself available to answer any questions I had. Highly recommend!

New Purchase review
I had no idea how to buy a house
4 months ago
I had no idea how to buy a house

So, moving forward into a buying a property was terrifying. This was to be our first home and Dougal (and everyone else involved) couldn't have made it easier. He took the time to explain things to us, was professional in every aspect of the sale and generally just a pleasure to work with. He was excellent with responses, reliable when we needed him and he was able to navigate any hurdle that was thrown at him during the sale. He was always clear about what needed to happen next and who we had to contact to keep the ball rolling. He has a vast knowledge of the market and is more than happy to take the time out of the day to answer any questions we had for him. I can't thank him enough for making this possible. I can honestly say that if anyone close to me is looking to buy property I'll be sending them towards Dougal first. He's been supportive, understanding and generally just a powerhouse to have in your corner.

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