Geoff's profile

Geoff's reviews

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Geoff has 656 reviewsacross 50 different locations, showing 12.
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Geoff's qualities as told by our client reviews: reliable, patient, well-prepared, supportive, clear communication, responsive, local expert.
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New Purchase review
Amazing Experience & 5 Star Service!
over 3 years ago
Amazing Experience & 5 Star Service!

Geoff was nothing but outstanding and professional as our broker. Our experience working with him was seamless. He provided a very personal approach and did so much more than securing a great deal on our home loan. He offered guidance, market advise and provided us with different options and scenarios to help us to make the right decision for us. We were impressed at how quickly Geoff was able to obtain our formal approval, helping us to act quickly in securing our dream home. These guys are beyond amazing, I have no hesitation in recommending Geoff and Strategic Brokers.

New Purchase review
Refinance home mortgage
over 3 years ago
Refinance home mortgage

Geoff and the team were really amazing when it came to refinancing our primary place of residence- he worked very closely with us on the product and serviceability, and we were able to refinance for our full amount which was important given the high amount of interest rate increases. I don’t think there was a single time when we contacted him and he didn’t reply promptly, and that was really important to us during such a big process

Refinanced Loan review
New mortgage, great service
over 3 years ago
New mortgage, great service

We purchased a property as an investment Geoff and the team were excellent in navigating the right products and structure for it as well as delivering a really smooth experience- can definitely recommend

Refinanced Loan review
Outstanding
over 3 years ago
Outstanding

Dealing with Geoff was not only professional, he provides a strategy and is straight to the point, honest and sincere. His work ethic is something to be admired and in this day and age is very important to me and very hard to find. I have no problem in recommending Geoff and his team as my experience has been nothing short of sensational. Thank you Geoff to you and your team. Cheers Marinko

New Purchase review
Geoff Delivers
over 3 years ago
Geoff Delivers

Geoff represents professionalism itself, no bs involved, always spot on, always efficiently! Seeking outcome? Look no further!

Refinanced Loan review
Highly Recommend
over 3 years ago
Highly Recommend

Geoff has excellent communication skills & guided us throughout the loan application process with regular updates. As a result of Geoff's professionalism & persistence we were able to secure a loan in unusual circumstances. I would highly recommend Geoff.

Refinanced Loan review
Thanks to Geoff Kai for helping me to get the reverse mortgage successfully!
over 3 years ago
Thanks to Geoff Kai for helping me to get the reverse mortgage successfully!

I would like to thank Geoff Lai for helping me to get the reverse mortgage successfully! As I am retired, it's so good that I can have more money to spend through the reverse mortgage. Now I can travel overseas or buy myself a new car. Without Geoff's helping, I can't do that...I send my sincerely thank you to Geoff Lai...good job!

Refinanced Loan review
Highly recommend Geoff!
over 3 years ago
Highly recommend Geoff!

Geoff is extremely knowledgeable and professional. We had a complex situation and he made the whole process stress-free, went above and beyond and always happy to answer our questions. We couldn’t thank him enough. By far the best in the industry!

Refinanced Loan review
Geoff and his team assisted us in refinancing our home loan to complete some renovations
over 3 years ago
Geoff and his team assisted us in refinancing our home loan to complete some renovations

Geoff and his team were more than helpful in their approach of assisting us refinance. I found Geoff to be highly skilled, professional and prompt when dealing with our numerous tasks. No question went unanswered and I felt confident that I was getting the best service available. I would highy recommend Geoff and his team for all your financial concerns.

Refinanced Loan review
Thank you Geoff!! Excellent Service!!
over 3 years ago
Thank you Geoff!! Excellent Service!!

Anyone looking to get a home loan I would highly recommend Geoff Lai from Strategic Brokers. Geoff was incredibly quick and efficient throughout the entire process and was very patient with the millions of questions I asked helping me understand my enquiries, even answering basic enquiries during the Christmas and New Years break which although I wasn't expecting a response until the start of January it really said a lot about his work ethic. Geoff went above and beyond throughout the entire process and I was able to have a loan approved with no problems. I would definitely use his services again.

Refinanced Loan review
Excellent, patient, and strategic advice
over 3 years ago
Excellent, patient, and strategic advice

I first started working with Geoff well over a year ago; during that time, he was thoughtful, and strategic in how he approached building our serviceability up and structuring the products to extract the best financing. He was also operationally excellent, and the actual process was seamless. I've refinanced once or twice now, and despite the complexity of my wife returning to work, and another child, he navigated really well and streamlined the process. Would most definitely recommend

Refinanced Loan review
Awesome job
over 3 years ago
Awesome job

Geoff, Did an amazing job sorting out my loan application. He always had time to talk me through any part of the process. Thanks Geoff.

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