We got referred to Geoff by a best friend who purchased a property through Strategic Brokers. Never in our dreams would we be thinking we would be home owners right now. From our first phone call, Geoff was immediately dedicated to finding a loan to suite our situation. He really could make it happen, and once we signed, the feeling was "oh sh*t this is happening!”. He is very helpful and answered every question we gave him, or would make time to call back to discuss further questions we came across with explaining the jargon of mortgage documents, timeframes and what to expect next. His level of commitment to service goes all the way an example would be checking to make sure certain criteria are fulfilled prior to key dates to avoid dilemmas. Geoff was on the phone at night doing that with us but also discussing extra bits from his experience to do in a way was correct with the outcome. What made this different from dealing with other organisations? We are dealing with a person in return treats us as such. We knew how flat out he was during the holiday period and in general yet he still made us comfortable speaking with him He was the main go to person that helped guide us from the start all the way to settlement and what to expect after. We highly recommend Geoff and will be definitely seeking his help when it’s time for the next property.

Geoff goes to any lengths to help you achieve your goals! He even hand delivered papers to our doorstep over the Christmas holidays. He tackles issues and has a solution sorted before you even know you have problem. Couldn’t recommend him highly enough!!

I was a first home buyer with limited knowledge on the process and steps required to get a home loan when I first reached out to Geoff. Straight from my first consultation, Geoff was immediately dedicated to finding a home loan that was suitable to my personal needs. He was extremely helpful in answering anything that wasn't clear to me and did an excellent job of gathering information on myself before presenting me with the details of my most suitable loan options. I was also very happy with the level of service I received given I am not located in Sydney and everything had to be done remotely. Geoff's switched on attitude during my time searching for a property meant that the terms of my home loan were very clearly laid out to me when I made an offer. I am now settled into my new home and very grateful for everything Geoff was able to do for me. I would highly recommend his services to anyone looking for a dedicated, efficient and interpersonal mortgage broker.

A highly experienced property broker. We used his services twice, and the whole process was fast and smooth. He has great knowledge about loans and lenders. And outstanding services. We strong recommend Geoff's services! The best!

Geoff did such a great job and made this process so easy, I can't recommend Geoff enough. I didn't have to worry one bit because he knew literally everything and wasnt arrogant, he gave me the time of day and kept explaining until I understood and answered every question.

The loan side of things always gets me, Geoff did such a great job and made this process so easy, I can't recommend Geoff enough. I didn't have to worry one bit because he knew literally everything and wasnt arrogant, he gave me the time of day and kept explaining until I understood.

Geoff is an exceptional and professional broker. He made the daunting experience of buying our first home so easy! Promt and efficient with every phone call and his dedication to us was amazing. He looked after us every step of the way! We will continue to use Geoff for all our future business and highly recommend. We can't thank you enough!

I was very lucky to have found Geoff he has gone out of his way to help a person that isn't very well educated arranged my property loans to a lower rate saving me lots of money freeing up my occupied house so I now have the deeds Geoff was contactable any time of the day even over the Christmas new year period Thanks very much for all you help much appreciated.

Dealing with Geoff was a pleasure as he is professional and very knowledgeable. He was able to achieve a great result for me and i highly recommend his services.

Geoff provided exceptional support in providing me a home loan. With a difficult buyers market he supplied ongoing assistance for 6 months ensuring I was ready to buy the minute a house came up. Geoff provided advice and options for me when setting up the loan, guidance on how much I should spend and flawless support when I suddenly was ready to buy. I have no hesitation in recommending his services.

Geoff made securing our first home a breeze. He stayed in constant communication with us and took the time to explain the best way to structure our mortgage. He was there at all times to answer our questions (regardless of how silly they were) and helped achieve our goal of buying quickly and effortlessly. We couldn't recommend Geoff more highly. Thank you Geoff!

Geoff Lai was referred to us by a good friend, and we have been absolutely impressed by his impeccable customer service and commitment to our refinancing application. Geoff was not only always available and responsive to all queries and questions, but actually eager and enthusiastic to assist us at all times. His level of determination to succeed with our complex application was second to none. He has such excellent knowledge of the industry, and showed incredible attention to detail- leaving no stone unturned during the entire process. Highly recommended! Thanks for everything Geoff!