Geoff's profile

Geoff's reviews

  5  
Geoff has 656 reviewsacross 50 different locations, showing 12.
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Geoff's qualities as told by our client reviews: reliable, patient, well-prepared, supportive, clear communication, responsive, local expert.
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Refinanced Loan review
Incredible Service
over 4 years ago
Incredible Service

Geoff has been amazing to deal with through the entire process. He was always keeping us up to date and working tirelessly to ensure everything was happening as efficiently as possible. His attention to detail and knowledge was very impressive and he was always going above and beyond. We highly recommend Geoff and his phenomenal team and will definitely be returning for their services.

New Purchase review
First Home Buyer: Geoff is very helpful, professional and informative. I would definitely recommend!
over 4 years ago
First Home Buyer: Geoff is very helpful, professional and informative. I would definitely recommend!

Geoff was a very professional and easy-going mortgage broker. He helped guide me through the process of purchasing my first property. As a first home buyer the ins-and-outs of the housing market can be very overwhelming, however with Geoff’s understanding, guidance, and market experience I was able to achieve my goal of purchasing my first home (thanks Geoff!). Geoff is very approachable, and he took the time to answer all my queries (there was a lot). He kept me informed during each stage of the purchasing process and acted very quickly when required. I cannot speak any higher of Geoff. I will continue to recommend him and utilise his services in future. It has been a pleasure.

New Purchase review
The best service EVER
over 4 years ago
The best service EVER

Geoff was amazing. My husband and I are super grateful for Geoff and his professional service. He was always prompt to answer any questions qe might have along the way. He worked fast, late nights and weekends. We were trying to purchase a house with a different financial entity and at the very last minute the negotiations fell through. Geoff saved us! I would recommend his services 100% Extremely professional and great knowledge.

Refinanced Loan review
Professional & quick service
over 4 years ago
Professional & quick service

Very knowledgable, friendly and quick communication . 10/10

New Purchase review
Excellent Broker
over 4 years ago
Excellent Broker

Geoff has great product knowledge and helped me secure a great home loan. I have approached other brokers before and they could only find non-bank lenders for me( with my situation) which is not my first preference. I do prefer big banks. And Geoff had managed to find me one with a good deal. As a home loan broker he is also very polite, professional, always helpful and responds my queries( phone, email, sms) promptly. For people looking for a great reliable home loan broker I highly recommend Geoff.

Refinanced Loan review
Geoff can be relied upon to get the job done!
over 4 years ago
Geoff can be relied upon to get the job done!

We were impressed by the prompt and considered attention that Geoff gave to every aspect of our applications. He was always on top of what needed to be done and made sure we had everything in place. His advice was sensible and tailored to our circumstances and he was patient and attentive when we required additional explanation. Above all, Geoff can be relied upon to get the job done.

New Purchase review
Simple & Seamless
over 4 years ago
Simple & Seamless

A HUGE thankyou to Geoff. We received professional and helpful service on our finance requirement. Every question we had was answered in a timely manner. Geoff was easy to talk to and made sure we understood everything that was presented to us. Geoff was always a one click away either by a phone call, SMS or email at any time of the day or evening. We will absolutely use Geoff again in the future & recommend him.

Refinanced Loan review
Incredible Knowledge and Service
over 4 years ago
Incredible Knowledge and Service

Geoff has been amazing to deal with through the entire process. He was always keeping us up to date and working tirelessly to ensure everything was happening as efficiently as possible. His attention to detail and knowledge was very impressive and he was always going above and beyond. We highly recommend Geoff and his phenomenal team and will definitely be returning for their services.

New Purchase review
Very efficient
over 4 years ago
Very efficient

Geoff was very helpful and supportive during the entire process. He worked very efficiently and was contactable pretty much at any time. Very pleased with the experience and the result.

New Purchase review
Highly recommend
over 4 years ago
Highly recommend

Geoff was very helpful throughout our whole flat-hunting process, and was able to provide us with useful market intelligence fine-tuned to our research. He was always immediately responsive to any queries or requests for help. He was also able to expedite rapid settlement to assist with our personal urgent situation. I would not hesitate to recommend to anyone in need of a mortgage broker.

Refinanced Loan review
Refinancing our home loan
over 4 years ago
Refinancing our home loan

On behalf of myself Tim and my wife Katie, Geoff and the team at Strategic brokers, you made refinancing our home such an easy and hassle free process, Geoff you went above and beyond from start to finish and you were always available for us when we needed you. I would highly recommend you to anyone in the market. Thank you for everything

New Purchase review
Beyond our expectations! Thank you so much Geoff.
over 4 years ago
Beyond our expectations! Thank you so much Geoff.

I had the pleasure of working with Geoff Lai of Strategic Brokers and it was our first time purchasing a home. He knew the market and guided us in the best way to make the purchase before, during and post purchase. Geoff worked around the clock to help every step of the way and was extremely helpful. His presentation, simplified analysis to someone who needed help along the way and organisation were beyond impeccable. I am so happy with our transaction and new home. I will only ever call ONE person back to purchase again in the future and that is Geoff Lai. Thank you Geoff for taking your time with us, you were exactly what we needed to purchase our first home.

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