Gillian Walsh assisted me while refinancing my loan, and I couldn’t recommend her highly enough. She has helped me with my mortgage needs in the past, and on both occasions she made the entire process feel seamless and stress free. When we came across what looked like it might be a bit of a roadblock, Gillian didn’t give up — she thought outside the square and found a way to make it work all whilst placing calm to the stress. Her communication, knowledge and commitment to finding the right solution really stood out. It’s clear she genuinely cares about getting the best outcome for her clients. I’m so very grateful for her help and wouldn’t hesitate to recommend her to anyone needing mortgage or refinancing advice. Thanks Gill - you are AMAZING!!

This is the second time that I have used Gillian. Her attention to detail, knowledge of her industry and professionalism is second to none. She answers all question quickly and explains every step of the process. Her personal approach makes it such a more positive process.

Gillian takes the time, effort and care in providing the best possible service for anyone that she is working alongside. For someone experiencing buying a property for the first time, she was extremely helpful and thoughtful in assisting me and was always there to guide me on this journey. I couldn't be more grateful for her help and will be recommending everyone to her. I am certain your experience with Gillian will be the same!

I had an outstanding experience with Gillian Walsh, my finance broker. From the very first contact she was professional, clear and incredibly supportive, making the whole process feel much less overwhelming. Gillian guided me through securing pre-approval and then managed the full mortgage approval process seamlessly. She kept me informed at every stage, explained things in a way that actually made sense, and handled the back-and-forth with the lender so I didn’t have to stress about it. Her attention to detail, responsiveness and genuine care made a huge difference. I always felt confident everything was under control. I cannot recommend Gillian highly enough.

I would highly recommend ruby services. Always approachable and solution focused… Gillian was great!

Gillian is Amazing and so Professional. I trust Gillian with all my re financing and without a doubt she is the Best.

As a first home buyer in NZ, I couldn’t have asked for a better mortgage broker. Gillian was recommended by a friend, and after my great experience my parents have also just used her to purchase a home. She made the whole process feel easy, was incredibly knowledgeable, and at the same time very personable. Gillian also put up with a lot of calls and questions from me and never made it feel like a hassle. 10/10 would recommend!

From moment of fist contact to moment of settlement Gillian was only ever a text, email or phone call away. (Often staying on the phone with me while I make sure I printed the right documents.) Gillian broke down figures in an easy to understand way. Compared products and suggested options. The process was less than two months between initial contact and settlement. I ended up lessening my repayments whilst being able to borrow a lump sum for small home improvements. Wish I had done it sooner!!!

Gillian is efficient, honestly and reliable. Gillian has over seen all of my financial decisions since 2018

I am forever grateful to Gillian. Following 2.5 years with a previous broker, Gillian worked her magic and helped me refinance in under 2 months and only 2 days before Christmas! Her communication was very prompt, friendly and outstanding and she just got the job done. 100 Stars! I am recommending Gillian only, to everyone now. Thank you for all your help Gillian, you have literally changed my life.

I’ve been working with Gillian for about 2 years, and she’s been absolutely fantastic. From my initial mortgage to refinancing with a different bank, she’s always been approachable, patient, and incredibly helpful. No question is ever too small, and she explains everything in a way that’s easy to understand. Her support has made the whole process so smooth and stress-free. I can’t recommend Gillian highly enough!

We purchased our first and second properties with the help of Gillian and her team. From the first email through to settlement, Gillian was an absolute pleasure to work with. Any issues that arose were sorted almost instantly. I would highly recommend Ruby Financial Services to anyone looking for an easy and stress-free mortgage experience.