Diana was incredibly helpful and patient with me, answering text messages or emails whenever she had the time, and made sure I had realistic expectations. Even when the first loan application went wrong, she quickly got another one started and approved within a week! Finally got into my first home, and even followed up after the fact. Incredible service, will absolutely get her help if I ever buy a new home in the future.
What can I say! Diana helped us realise the dream of our first family home. She’s very knowledgeable and experienced but she’s also patient and compassionate. She walked with us through every step and explained things carefully, when things got difficult with one of the lenders she provided an alternative option and it all finally came through. This was our first experience with a mortgage broker and we can honestly say it was the best decision to choose Diana. She will go above and beyond to get you the best possible deal. We are very happy with Diana and all the staff at Loanport. Thank you all again! Nicolas and Cecilia
Diana went above and beyond all of our expectations for helping us with our home loan. Not only is her knowledge exceptional her customer service is out of this world and continuous. Would highly recommend loan port to anyone looking.
Diana was so great to deal with. She made herself available 24/7 throughout the entire process from pre-offer to after settlement to chat with the real estate agent, the settlement agent and talk me through various options and strategies. She was brilliant!
Diana was supportive and helpful throughout the process. Highly recommend her
Diana is a top-rate mortgage broker. She was reliable, hard-working, creative and patient with our mortgage needs. She has a ton of integrity and I would not hesitate to use her again. I can not recommend her enough.
Diana has a great and wide knowledge of the current market trend for house prices. She is great with communication responds promptly to any message. If not free she will call you later. She is just but an amazing mortgage broker. She knows and loves her job well. I have no doubt and will not hesitate to refer her. She went over and above to help us with our mortgage from start to finish. She also assisted us with our settlement when it was delayed, and wow, the settlement agent was like, "for the past 20 years, no one has ever been allowed entry into the property before settlement. All was possible due to Diana.
Diana was given numerous challenges by the lender and she rose to the occasion everytime. We would not have been successful if it wasn't for her tireless hard work and persistence. We have used her for many years and where others have told us it wasn't possible, Diana has delivered. Many thanks to her and her team.
Diana made re-doing our home loan and share loan easy, and also helped us secure a property for our young daughter. She saved us $12,000 a year. We couldn't be happier! Thanks Diana.
Diana really knows her stuff and was very helpful throughout the process of arranging our home loan. She coped well with my mild panicking as the finance deadline loomed on the final day, the banks being so busy that they couldn't guarantee providing the letter on time, and even kept checking over the weekend to ensure everything was completed. I would have no hesitation in recommending Diana and Loanport to my friends and family.
Diana was recommended to me by my sister and I am happy to say that Diana and her team were extremely knowledgeable and efficient dealing with my mortgage refinance. Diana and her team always kept me updated on the progress of my application and were quick to respond to my follow-up query after everything was completed. Definitely would recommend them to anyone looking for a broker.
Very knowledgeable about the product and explained all the options in detail. Wasn't pushy about jumping into a loan if it wasn't in our best interest.
