Holly's profile

Holly's reviews

  5  
Holly has 30 reviewsacross 26 different locations, showing 12.
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Holly's qualities as told by our client reviews: supportive, local expert, dedicated, proactive, clear communication, well-prepared.
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New Purchase review
⭐ Exceptional Service, Integrity & Results from Start to Finish
11 days ago
⭐ Exceptional Service, Integrity & Results from Start to Finish

It’s rare to come across someone like Holly, who combines such exceptional professionalism, genuine integrity and an unwavering commitment to their clients. From beginning to end, Holly went above and beyond to secure us an outstanding deal, navigating numerous challenges along the way with remarkable determination, patience and expertise. Her communication was exceptional. We were kept informed every step of the way, and nothing ever felt like too much trouble. She worked tirelessly on our behalf, always demonstrating honesty, transparency and a genuine commitment to achieving the very best outcome for us. Her team, (Brooke, Jessica & Shannon) all deserve equal recognition for their professionalism, efficiency and support throughout the entire process. What impressed us most wasn’t simply the fantastic result, but the integrity and dedication with which it was achieved. We couldn’t be more appreciative of everything Holly and her team have done for us. An exceptional experience from start to finish, and a team we would highly recommend without hesitation.

Refinanced Loan review
Amazing & so helpful
19 days ago
Amazing & so helpful

Holly and her team made our refinance so easy and not stressful for us. We can’t thank them enough for there help. We highly recommend Niche finance. 😊

Refinanced Loan review
A Smooth and Stress-Free Experience
about 1 month ago
A Smooth and Stress-Free Experience

I had a fantastic experience with Niche Finance. From the very beginning, the team made the refinancing process simple, straightforward and stress-free. They were professional, approachable and always available to answer my questions and explain everything clearly. The communication throughout the process was excellent, and I felt genuinely supported from start to finish. They made the whole experience so much easier than I expected and achieved a great outcome for me. I would definitely recommend Niche Finance to anyone looking at refinancing. Excellent service, great communication and a team that genuinely cares about their clients.

New Purchase review
Amazing yet again!
2 months ago
Amazing yet again!

Couldn’t recommend Niche Finance highly enough! They worked within a very tight timeframe to help me secure an investment property through my SMSF before the lending rules changed. They liaised with my buyer’s agent and conveyancer, always advocated for me and made the whole process so much easier. I’ve used Niche Finance before and will definitely use them again.

Refinanced Loan review
Another great service
3 months ago
Another great service

The team at Niche have been our brokers for several years now, we have just completed another refinance with them & could not recommend more highly. We will always continue to work with the Niche Team for all our future endeavors.

Refinanced Loan review
11/10 every time
4 months ago
11/10 every time

This was my second time having the team at Niche help me with a home loan. These guys are second to none. If you’re not using Niche your doing it all wrong.

Refinanced Loan review
Niche Finance
4 months ago
Niche Finance

I have used Holly and the finance team on numerous occasions, and every time they have delivered outstanding results. Their professionalism, knowledge, and commitment to securing the best outcome is unmatched. They kept us informed every step of the way, made everything easy to understand, and secured the finance for our home. We couldn't be happier with the service and highly recommend them to anyone looking for a knowledgeable and reliable mortgage broker.

New Purchase review
Holly and her team are the best !!!
4 months ago
Holly and her team are the best !!!

Holly goes the extra mile to make sure that her customers have the right product. She has a great team. She makes sure you are confident and happy with your loan even after the deal is done. I highly recommend Holly and her team.

Refinanced Loan review
Process was completely stress free
4 months ago
Process was completely stress free

Holly and her team once again assisted us with refinancing to allow us to commence an investment opportunity. We are both self employed and other brokers always told us our situations were just too difficult. Holly and her team made the process seamless, stress free and we were approved within weeks. Will always return to Niche Finance for any finance needs in the future. Stuart and Jess

New Purchase review
Above and Beyond
4 months ago
Above and Beyond

A huge thank you to Holly Bertsos and the team at Niche Finance. From my very first chat with Holly, I felt like I was in good hands. Buying a home can be a stressful process, but Holly made it feel calm, clear and surprisingly manageable from start to finish. What really stood out was the genuine support, patience and care shown throughout the whole journey. Holly was always professional, approachable and reassuring, and she has clearly built a fantastic team around her. Mel and Shannon were also outstanding — helpful, patient and always willing to go the extra mile. Their support made a big difference and helped make the whole experience feel much smoother than it could have been. I’m genuinely grateful for everything Holly and the Niche Finance team did for me. I wouldn’t hesitate to recommend them to anyone looking for a broker and team who are knowledgeable, supportive and truly care about their clients

Refinanced Loan review
Awesome Agent :)
4 months ago
Awesome Agent :)

We have been using Holly as our mortgage broker for many years, and we couldn’t be happier with the service she provides. Holly is incredibly knowledgeable, professional, and always goes above and beyond to ensure everything runs smoothly. She takes the time to explain the process clearly, keeps us informed every step of the way, and consistently finds solutions that suit our needs. Her communication is excellent, and nothing is ever too much trouble. Whether refinancing, purchasing a property, or simply seeking advice, Holly has always delivered outstanding service. We highly recommend her to anyone looking for a trustworthy, reliable, and dedicated mortgage broker. Thank you, Holly, for your continued support over the years.

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