Holly's profile

Holly's reviews

  5  
Holly has 17 reviewsacross 17 different locations, showing 12.
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Holly's qualities as told by our client reviews: proactive, well-prepared, dedicated, local expert.
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New Purchase review
Unbelievably helpful team
14 minutes ago
Unbelievably helpful team

I had the pleasure recently of buying my first property and using Niche finance. Being new to all the ins and outs of everything and not understanding how all the processes worked, I was blown away at the level of help and support I had from the whole team. I dealt mainly with Mel and Shannan. I must say from the moment I had my first phone call with Mel to get the ball rolling and see what my loan capacity could be I was blown away with how easy everything was and how clear the team made it for me. Going through the settlement the team helped me every step with any and every question I had to ensure I knew exactly what was happening and what the next steps were to take to ensure it all went smoothly. I have since been in the house a few months and I can safely say I could not be more happy with my choice to use Niche. Even post settlement I had a couple of questions which the team answered and handled for me which was incredible. All in all the team is amazing and I will never use anybody else in future. I would highly recommend Niche to anyone and everyone as I know they will do an outstanding job.

New Purchase review
Awesome communication
about 3 hours ago
Awesome communication

Niche was very easy to deal with, communication and details were all smooth sailing highly recommend niche

New Purchase review
Supportive and genuine service
about 5 hours ago
Supportive and genuine service

Holly has been incredibly supportive during both of our property purchases. She genuinely cares, goes the extra mile in getting the best loan possible for you, and has your best interest at heart. We appreciate all of your help, thank you Holly.

Refinanced Loan review
Wouldn’t go anywhere else!
about 24 hours ago
Wouldn’t go anywhere else!

Holly at Niche Finance has been looking after all of our financial needs for six years now, and we couldn’t recommend her highly enough. Whether it’s home loans, refinancing, funding for renovations, or general financial guidance, Holly consistently provides exceptional service and advice. She is proactive, knowledgeable, and always takes the time to explain our options clearly, ensuring we make informed decisions. What sets Holly apart is her genuine care for her clients. She is always available to answer questions, keeps us updated throughout the process, and makes even complex financial matters feel simple and stress-free. It’s reassuring to know we have someone we trust managing our financial requirements and helping us achieve our goals. We are incredibly grateful for Holly’s ongoing support and would highly recommend her and the team at Niche Finance to anyone looking for a reliable and professional finance broker.

Refinanced Loan review
Best broker for the self employed
1 day ago
Best broker for the self employed

Holly, Jessica and the team at Niche are fantastic. As small business owners, a simple Mortgage finance application can be a nightmare, but that's where Niche step in and take over. The give options, amazing advice, take a wholistic approach. We've been loyal customers for 10 years now for a good reason. They get the job done, and are a pleasure to deal with. We recently refinanced and have a great deal with a better bank, took a little equity for some renos to boot. 100 percent recommendation.

New Purchase review
Over & Above
1 day ago
Over & Above

I recently engaged Holly to help assist with a complex issue I was dealing with. After trying some simple solutions with not much success Holly and her team came up with a strategy that was able to get the deal over the line. Holly and her team were super supportive and patient throughout the whole journey, providing great communication throughout the process. I cannot recommend Holly and her team highly enough and I am extremely grateful for the service they all provided.

Refinanced Loan review
Highly Recommend for business owners
1 day ago
Highly Recommend for business owners

We have used Holly numerous times and she has always been excellent to deal with. She takes the time to understand the situation, looks for the best alternatives, and provides clear, practical advice throughout the process. Her communication, professionalism, and market knowledge have always been strong. I would highly recommend Holly, especially for business owners looking for someone reliable and experienced.

Refinanced Loan review
Outstanding broker who truly cares about her clients
1 day ago
Outstanding broker who truly cares about her clients

Holly has been absolutely exceptional throughout my property investment journey. Over the past few years she has helped me secure three properties, including my SMSF purchase, and every experience has been smooth, professional and well organised. Her communication is always prompt, she explains every step clearly, and she genuinely works hard to find the best solution for her clients. I have always felt supported and confident throughout the entire lending process. What I appreciate most is her honesty, patience and dedication. She doesn’t just arrange loans, she builds long-term relationships and truly cares about helping her clients achieve their financial goals. I highly recommend Holly to anyone looking for a knowledgeable, reliable and trustworthy mortgage broker. I look forward to working with her again on my future property purchases. Thank you, Holly, for all your hard work and support!

New Purchase review
Responsive, informative; excellent communicator with strong detail—smooth, stress‑free experience.
2 days ago
Responsive, informative; excellent communicator with strong detail—smooth, stress‑free experience.

Working with Holly Bertsos and the entire Niche team was a seamless and genuinely positive experience; Holly’s responsiveness, clear communication, and strong attention to detail were matched by the team’s overall professionalism and support, with everyone demonstrating excellent market knowledge and a commitment to keeping us informed at every stage, making the whole process smooth, efficient, and stress-free from start to finish.

Refinanced Loan review
Prompt, easy and effective
2 days ago
Prompt, easy and effective

Holly is knowledgeable, kind and very good at what she does. Highly recommended

New Purchase review
Holly and her team were amazing
3 days ago
Holly and her team were amazing

I was referred to Holly through a friend, we appreciated her communication and commitment in getting us the best deal when we were looking at purchasing our new home. We had a tight time line and Holly delivered making the whole process stress free.

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