Holly's profile

Holly's reviews

  5  
Holly has 26 reviewsacross 23 different locations, showing 12.
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Holly's qualities as told by our client reviews: local expert, dedicated, proactive, clear communication, well-prepared.
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Refinanced Loan review
Wouldn’t go anywhere else!
about 2 months ago
Wouldn’t go anywhere else!

Holly at Niche Finance has been looking after all of our financial needs for six years now, and we couldn’t recommend her highly enough. Whether it’s home loans, refinancing, funding for renovations, or general financial guidance, Holly consistently provides exceptional service and advice. She is proactive, knowledgeable, and always takes the time to explain our options clearly, ensuring we make informed decisions. What sets Holly apart is her genuine care for her clients. She is always available to answer questions, keeps us updated throughout the process, and makes even complex financial matters feel simple and stress-free. It’s reassuring to know we have someone we trust managing our financial requirements and helping us achieve our goals. We are incredibly grateful for Holly’s ongoing support and would highly recommend her and the team at Niche Finance to anyone looking for a reliable and professional finance broker.

Refinanced Loan review
Best broker for the self employed
about 2 months ago
Best broker for the self employed

Holly, Jessica and the team at Niche are fantastic. As small business owners, a simple Mortgage finance application can be a nightmare, but that's where Niche step in and take over. The give options, amazing advice, take a wholistic approach. We've been loyal customers for 10 years now for a good reason. They get the job done, and are a pleasure to deal with. We recently refinanced and have a great deal with a better bank, took a little equity for some renos to boot. 100 percent recommendation.

New Purchase review
Over & Above
about 2 months ago
Over & Above

I recently engaged Holly to help assist with a complex issue I was dealing with. After trying some simple solutions with not much success Holly and her team came up with a strategy that was able to get the deal over the line. Holly and her team were super supportive and patient throughout the whole journey, providing great communication throughout the process. I cannot recommend Holly and her team highly enough and I am extremely grateful for the service they all provided.

Refinanced Loan review
Highly Recommend for business owners
about 2 months ago
Highly Recommend for business owners

We have used Holly numerous times and she has always been excellent to deal with. She takes the time to understand the situation, looks for the best alternatives, and provides clear, practical advice throughout the process. Her communication, professionalism, and market knowledge have always been strong. I would highly recommend Holly, especially for business owners looking for someone reliable and experienced.

Refinanced Loan review
Outstanding broker who truly cares about her clients
about 2 months ago
Outstanding broker who truly cares about her clients

Holly has been absolutely exceptional throughout my property investment journey. Over the past few years she has helped me secure three properties, including my SMSF purchase, and every experience has been smooth, professional and well organised. Her communication is always prompt, she explains every step clearly, and she genuinely works hard to find the best solution for her clients. I have always felt supported and confident throughout the entire lending process. What I appreciate most is her honesty, patience and dedication. She doesn’t just arrange loans, she builds long-term relationships and truly cares about helping her clients achieve their financial goals. I highly recommend Holly to anyone looking for a knowledgeable, reliable and trustworthy mortgage broker. I look forward to working with her again on my future property purchases. Thank you, Holly, for all your hard work and support!

New Purchase review
Responsive, informative; excellent communicator with strong detail—smooth, stress‑free experience.
about 2 months ago
Responsive, informative; excellent communicator with strong detail—smooth, stress‑free experience.

Working with Holly Bertsos and the entire Niche team was a seamless and genuinely positive experience; Holly’s responsiveness, clear communication, and strong attention to detail were matched by the team’s overall professionalism and support, with everyone demonstrating excellent market knowledge and a commitment to keeping us informed at every stage, making the whole process smooth, efficient, and stress-free from start to finish.

Refinanced Loan review
Prompt, easy and effective
about 2 months ago
Prompt, easy and effective

Holly is knowledgeable, kind and very good at what she does. Highly recommended

New Purchase review
Holly and her team were amazing
about 2 months ago
Holly and her team were amazing

I was referred to Holly through a friend, we appreciated her communication and commitment in getting us the best deal when we were looking at purchasing our new home. We had a tight time line and Holly delivered making the whole process stress free.

Refinanced Loan review
Fantastic broker!
about 2 months ago
Fantastic broker!

Holly and her team went above and beyond to help with our refinance. They were always clam and helpful and super responsive. I have used Hollys services a few times now and her service is excellent and she goes above and beyond to help work out the best options for our situation. I would not hesitate to recommend Holly and her team with a new loan or refinance and would hands down use her services again. Thank you so much!

Refinanced Loan review
Exceptional service from Holly and the Niche Finance team
about 2 months ago
Exceptional service from Holly and the Niche Finance team

We’ve used Holly and the team at Niche Finance several times now, and they have been nothing short of amazing every single time. Holly and her team are incredibly knowledgeable, responsive, and genuinely care about helping their clients achieve their goals. They make what can often feel like a stressful process so much easier, guiding us every step of the way with patience and expertise. Thanks to Niche Finance, our property dreams have become a reality. We’ve also recommended them to many friends and family, and every single person has had a fantastic experience. We honestly can’t recommend Holly and the Niche Finance team highly enough!

Refinanced Loan review
Best broker there is
about 2 months ago
Best broker there is

We have been using Holly for 15+ years and have never looked back. She got me my first car, my first house and wouldn’t trust anyone else. Our business and home portfolio has grown substantially since working with Niche. Highly recommend. Absolute superstar!

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