Jessica's profile

Jessica's reviews

  5  
Jessica has 182 reviewsacross 50 different locations, showing 12.
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Jessica's qualities as told by our client reviews: dedicated, friendly, empathetic, responsive, supportive, local expert, clear communication.
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Refinanced Loan review
Knowledge and customer care are Jessica’s best assets!
about 1 year ago
Knowledge and customer care are Jessica’s best assets!

Amazing broker, who helped us out to grab a great deal, finalising the paperwork on a shorter timeline than we even needed! Easy to contact, with a wonderful support team. Highly highly recommend!

Refinanced Loan review
She’s done it again!!
about 1 year ago
She’s done it again!!

Our amazing Jess has done it again! We now consider Jess a friend, she truly goes above and beyond for clients, keeping us updated and informed every step of the way. Jess is always happy to call and chat through options with us, and gets excited over new properties with us! After viewing and putting in offers on a couple of property’s, Jess always helped us see the bright side with “oh well that wasn’t the one for us”. Buying our first home with Jess’s help was the best decision we have made. She has now helped us achieve our dream of purchasing our second property. For her friendship and advice we are eternally grateful for the help of building our future through property. To anyone on the fence about working with a mortgage broker- Jess was hands-down the best decision we made during our home-buying journey. Anything we weren’t sure about she answered promptly and explained in detail with real life examples, so we knew exactly what we were going in to. From start to finish, Jess (and Emma) were professional, knowledgeable, and incredibly responsive. They took the time to explain every step of the process, answered all our (many) questions patiently, and found us a fantastic rate once again! What really stands out with Jess is her honesty and transparency—we always know we are in good hands and never pressured. Whether it was navigating paperwork or hitting deadlines, Jess handled everything smoothly and made the experience as stress-free as possible. I highly recommend Jess to anyone looking for a mortgage broker who truly cares about their clients

New Purchase review
I have a new home.
about 1 year ago
I have a new home.

Jessica was amazing. This progress was very easy and she walked me through the whole experience. I’m in rural Victoria and it was not an issue. Would highly recommend Jessica and her team to help you through buying a new home.

Refinanced Loan review
Highly Professional and Supportive
over 1 year ago
Highly Professional and Supportive

I had a fantastic experience working with Jessica as my mortgage broker. She was professional, knowledgeable, and always available to answer my questions. Jessica guided me through the process with patience and expertise, making everything smooth and stress-free. I truly appreciate her dedication and support. I highly recommend her services to anyone looking for a reliable and efficient mortgage broker.

Refinanced Loan review
Making re-mortgaging easy
over 1 year ago
Making re-mortgaging easy

Jess was very knowledgeable and and made the process of re-mortgaging super easy. She even liaised with our financial advisor to make sure the product aligned with our overall financial plan.

Refinanced Loan review
Best broker I have ever worked with
over 1 year ago
Best broker I have ever worked with

Jess is the most genuine broker I have ever worked with. She listens to you situation, no judgment whatsoever, and explains what are your options in the most detailed and understandable way. She and her team ensure you have all the details and relevant information to help you make a decision. On top of that she has a bright personality that makes you want to talk to her all the time. They always respond to your doubts and queries in the most friendly way. I recommend Jess and her team without doubt.

Refinanced Loan review
Jess changed our lives for the better!
over 1 year ago
Jess changed our lives for the better!

There aren't enough words to thank Jess & Emma for all they did for us. They made what seemed impossible, possible and helped turn our financial life around. Jess is so incredibly knowledgable about all things finance, home loans, lenders etc and she explained it all in such simple terms that we knew what was happening every step of the way. She was honest, down to earth and most of all, positive about our situation. We felt completely safe in her trusty hands. Emma was always proactive and on the ball when it came to all the documentation and the both of them were easily contactable and open with communication. In what could have been a really stressful, drawn out process we were looked after the entire time and it all felt so personalised. For anyone looking for help with their home loan or finances, no matter how bad you think the situation is, get in touch with Jess - you will not regret it. I'll stand on my soap box and shout about how incredible she is until I'm blue in the face! Thank you from the bottom of our hearts.

New Purchase review
Seamless!
over 1 year ago
Seamless!

Jess and her team made what was a very interesting sell and buying experience for us relatively seamless! As always a great interaction with Jess and would highly recommend to anyone who is looking for a superstar of an agent with their dream home!

New Purchase review
Great communication and advice
over 1 year ago
Great communication and advice

At the end of last year I was given a golden opportunity to buy the apartment I was renting from my landlord. I had to move very quickly and Jess was so helpful! She somehow managed to find time for me on short notice and was so clear about what my position was. She answered all my questions and gave honest answers which managed my expectations very well. She was really easy to communicate with, and never made me feel like I was dumb or asking too many questions. Her knowledge of different loans and was extensive and she was able to give me very detailed advice and recommendations. In the end I got my dream apartment for a price I was super happy with, and a loan package that met all my expectations. I look forward to continuing to work with Jess in the future when it comes to renovations and refinancing.

New Purchase review
Took the stress out of buying
over 1 year ago
Took the stress out of buying

Jess has to be the best broker I've used. I am so grateful for her explaining things, always being available and always keeping me up to date with the process and getting in and sorting out any issues along the way without me needing to ask. This made the whole process so much less stressful and she is a lovely person to deal with. Will definitely use Jess again and recommend her to all.

New Purchase review
Made getting my finance a breeze
over 1 year ago
Made getting my finance a breeze

Jess and Emma were so easy to work with. They helped me with every step and provided a transparent and supportive process. I highly recommended engaging Jess to help with finance on your next purchase.

New Purchase review
Seamless transaction
over 1 year ago
Seamless transaction

Jess and her staff were extremely helpful when navigating the purchase of my new property. They communicated well throughout the whole process, keeping me in the loop every step of the way. I recommend Jess to all me family and friends!

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