Jessica's profile

Jessica's reviews

  5  
Jessica has 177 reviewsacross 50 different locations, showing 12.
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Jessica's qualities as told by our client reviews: dedicated, friendly, empathetic, responsive, supportive, local expert, clear communication.
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Refinanced Loan review
Ongoing support and encouragement
over 1 year ago
Ongoing support and encouragement

Jess helped me arrange finance when I purchased my first home. Ten months after purchasing, I had a fair amount of equity and was wanting to ‘cash out’ some funds to help with much needed renovations, so I reached out to Jess again. It took a while due to issues with valuations but Jess persevered. She looked into a range of different options to not only help me refinance to be able to renovate but was also able to consolidate my solar loan into the mortgage and get me a really good interest rate, which means my cashflow has improved. Jess and Emma were both patient and understanding with me every time I came back with queries or when we encountered hurdles and delays and my stress levels were at an all time high. I’m grateful for the service I received and the ongoing support and encouragement Jess provides.

Refinanced Loan review
Very Knowledgeable, supportive and communicates each step
over 1 year ago
Very Knowledgeable, supportive and communicates each step

This is the second time I've used Jessica and her professionalism and support never wavers. Whenever I had questions or concerns Jessica would explain it easily and clearly. Thanks again Jess! :)

Refinanced Loan review
Super helpful and responsive
over 1 year ago
Super helpful and responsive

Jess was able to help me refinance my home loan package, get me a better deal and access to renovation finance. I used Jess with my initial loan and I can honestly say, nothing has changed with the level of service, market knowledge and most importantly, her responsiveness is second to none! Refinancing was easy and I could not recommend Jess highly enough!

New Purchase review
Everything I could have hoped for
over 1 year ago
Everything I could have hoped for

Jess was committed to me and my needs from the very beginning. I came into this as a rookie, and she gently shared knowledge and guidance in an open, honest, encouraging and non-judgemental way. I cannot imagine this journey without her and her team.

New Purchase review
Best Broker Ever
over 1 year ago
Best Broker Ever

I've never met anyone so dedicated to what they do. Within 3 months of our meeting, we were able to buy a home. This was after walking into our first meeting thinking we wouldn't be able to buy for at least a year. Jess is a superb broker and I couldn't recommend her more.

New Purchase review
Best in the business
over 1 year ago
Best in the business

Jess has not just helped us buy a house, but she has helped us create a future for our family. A future that seemed impossible to attain due to multiple other mortgage brokers before Jess putting us in the too hard basket. Jess is very knowledgeable, professional, and very dedicated to her work. She guided my husband and I through the entire mortgage process and helped us at every step of the way. She is very organised and precise. She made the mortgage process easy and offered great guidance throughout the entire process. She was always quick to respond to all of our questions and was always easily accessible. Throughout the entire process, Jess was so much more than just a mortgage broker, at times she was like a counsellor and a big sister or mum figure and I am now lucky enough to call her a friend.

Refinanced Loan review
Hassle-free
over 1 year ago
Hassle-free

Jess is such a breath of fresh air in the finance world. I’m always nervous dealing with banks being self employed, but Jess made the refinancing process super easy to understand and we got a great rate.

New Purchase review
A broker that cares for her clients
over 1 year ago
A broker that cares for her clients

My wife and I embarked on our first home journey a few years ago. We discussed our situation and options with multiple brokers, but not a single broker was willing to look at our situation, provide us guidance and assist us in realising our family dream. Everything was too difficult for some of these brokers and they didn't want to spend the time advocating on our behalf. Fast forward and we were introduced to Jess. She was willing to listen, provide guidance and give us the opportunity of buying our first home. With her help, her persistence, dedication and empathy, we have been able to realise our dream and give the home our kids deserve to grow up in. If you're looking for a broker who genuinely cares for her clients and the outcomes of her clients, then look no further. Jess is no longer just a broker to us, but we can call her a true friend that looked out for us from the very first day we met.

New Purchase review
Jess goes above and beyond to ensure buyers have the best possible experience.
over 1 year ago
Jess goes above and beyond to ensure buyers have the best possible experience.

This is the second time I have worked with Jess and her team to buy a property and I would not go with anyone else. Jess is a great communicator, keeping me updated every step of the way and responding promptly to emails and phone calls. She was able to explain all of my loan options thoroughly to make sure I made the best decision for my needs. I was buying at auction which made it a bit more complicated but it was a great feeling to know that Jess was managing it all with such professionalism. She really makes the process stress-free. I could not be happier with her service.

New Purchase review
The best!
over 1 year ago
The best!

Jess was integral to me securing my property. She was able to explain everything, develop solutions and support me throughout the home buying process, which in the end took nearly a year. Her knowledge of the market and mortgage process is second to none. Jess and her team were always available when I needed, communicated well and were professional throughout. I'd recommend Jess to everyone! Thank you!

Refinanced Loan review
10 out of 5 stars for Jess!
almost 2 years ago
10 out of 5 stars for Jess!

I cannot put into words how amazing Jess and her team are! The knowledge, support, goals and achievements reached in such a short time for me was outstanding! Jess truly reduced my anxiety during a very stressful time. 10 out of 5 stars!

Refinanced Loan review
Great Experience
almost 2 years ago
Great Experience

Jessica and the team made the refinancing process very easy. The videos on how to read comparisons and the personal one-to-one discussions let me know I had the right people looking out for my financial well-being. Now I have a new caravan, a cheaper interest rate, and paying less on my mortgage!

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