
Jess helped me arrange finance when I purchased my first home. Ten months after purchasing, I had a fair amount of equity and was wanting to ‘cash out’ some funds to help with much needed renovations, so I reached out to Jess again. It took a while due to issues with valuations but Jess persevered. She looked into a range of different options to not only help me refinance to be able to renovate but was also able to consolidate my solar loan into the mortgage and get me a really good interest rate, which means my cashflow has improved. Jess and Emma were both patient and understanding with me every time I came back with queries or when we encountered hurdles and delays and my stress levels were at an all time high. I’m grateful for the service I received and the ongoing support and encouragement Jess provides.

