We had contacted Joel through a recommendation after our previous broker dropped the ball and let us down - which meant we missed out on buying our first home… Joel guided us and kept us well informed throughout the whole process - from 2020 (I think) right up to approval 2023! Our situation changed so much over the time he was looking after us. He helped me plan my back to work hours form maternity leave in hopes to reach our home loan goal. My partner during this time also became self employed with not enough history for major banks which could have been very stressful without Joel being so informative and flexible. In the end Joel secured a home loan for us through a major lender, one that best suited our situation with some extra bonus’s! Our application involved a lot more work than other clients would have but he was always up for the challenge and he was committed to us and our aspirations. Joel has been nothing but patient and gave us time that many other brokers wouldn’t have (I ask a lot of questions!) he never put us in the “too hard” basket that others would have. We were in contact with Joel for years he was always responsive, and consistent with his approach. Joel is transparent, honest, trustworthy and very professional. After meeting with other brokers a stand out is also his attention to detail. He remembers the details which we know can mean everything for your application. He knows his stuff and I would have been a mess without him! He went above a beyond doing things for us well out of his “job description”. We are currently in our first home thanks to Joel!

We couldn't recommend Joel and his team anymore highly. Literally one of the most stressful life events made easy, I would never go directly to a lender again. Joel and his team were able to organise the process completely remotely which meant no wasted time, invaluable for two busy professionals. Their communication was clear and continuing even the purchase was complete. They turned out the transaction in a very short time frame, hassle and stress free. We were presented with the best loan options tailored to our needs without having to lift a finger. We couldn't be happier with the service and result.

Joel was great to work with whilst refinancing our home loan and changing banks. His knowledge and expertise were fantastic and gave me some great information on things I hadn't previously considered.

Just purchased my first home through Joel at Ascension Finance. Joel was very professional he guided me through the process with ease from start to finish. I highly recommend Joel & will be back in touch in the future. Thankyou Joel & Team at Ascension Finance. Great Work

Joel and his team were fantastic from start to finish with refinancing my home loan. Answered all my questions in a very quick manner and in a way that was easily understood. Nothing was ever too much hassle. I will definitely use again and have no hesitations in recommending to other people. Everything was such a simple and streamlined process.

Great service and always responds to your calls.

Hi there, Joel and his team provided excellent customer service and communication throughout the process. Also followed up with us once our loan had settled to make sure everything was as it should be

We would highly recommend Joel to anyone who needs finance and assistance in navigating the complex process of buying a property. From the beginning Joel was very knowledgeable and explained to us the start to end process of obtaining finance in great detail and made it very easy to understand. After reviewing our documents he was able to present us with many different options for to consider. Once we made our decision on what option to take Joel took over and assisted with getting our government grants and finance approved without a hitch. Even on the day of settlement he was the first to contact us to congratulate and inform the finance had settled and we are now property owners. Thanks again Joel you were highly professional throughout the whole process and we will definitely use you and your team again.

Joel has done a wonderful job as our Broker over the years. Helped my partner and I into our first home as well as refinancing. Now he has helped us as first time property investors. He makes the process very clear and always has our best interests in mind. We both highly recommend him and his team. Thanks Joel.

This is the third time using Joel and we couldn’t be happier with his service. He is extremely professional and goes out of his way to help every step of the way. We honestly can’t recommend Joel highly enough.

We were recommended Joel to assist with a refinance on our home loan. He offered great insight and information, prompt service, was easy to get in contact with and provided constant, professional communication, we will be referring our friends and family to Joel for sure!

Joel offered us sound and professional advise whilst making the refinance process stress free. His consistent communication and updates gave us peace of mind throughout the process and we would happily recommend him and his team to anyone looking for a better home loan deal in the current market.