Fantastic experience with Josh as my broker for purchasing my first property. He expertly navigated any issues that came up throughout the process and always made sure I was getting the best possible outcome. Josh was incredibly easy to communicate with and never once made me feel silly for asking questions, no matter how small they seemed. He made what could have been a very overwhelming process feel much easier and gave me confidence every step of the way. I genuinely wouldn’t have been able to do it without Josh and the team. I’m so grateful for all their help and would highly recommend them to anyone looking for a broker!

Josh guided us through the process of refinancing our loan with enthusiasm and care, and gave us plenty of opportunity to ask questions. He was also great at following up with us and very accommodating with scheduling time to meet. I would highly recommend Josh.

Josh guided us through the process for our new and existing property with exceptional clarity. Rather than overwhelming us with jargon, he took time to explain each option and what it meant for our specific situation (rates, terms, fees, the trade-offs). That approach meant we understood exactly what we were choosing and why. His responsiveness was solid throughout. He kept us updated on progress and answered follow-up questions without delay. The whole process moved at pace without feeling rushed or cut corners. Professionalism across the board he handled the technical work on our behalf and kept things moving efficiently. No drama, no surprises, just competent execution. If you're looking for a mortgage broker who will explain things straight rather than talk past you, Josh is worth talking to.

We honestly couldn’t recommend Josh highly enough. From the very beginning, him and his team (John & Chloe) were incredibly helpful, easy to deal with and always kept us in the loop. They worked so hard behind the scenes and managed to get everything over the line in such a short amount of time, which we really appreciated. The whole process could have been quite stressful, but they made it feel so much easier and were always there to answer any questions we had along the way. Even now that we’ve settled, Josh is still more than happy to answer any questions we have or help us out if we’re unsure about something. That really says a lot about the kind of person he is and how much he genuinely cares about his clients. We’re so grateful for everything Josh and the team have done for us and would absolutely recommend them to anyone looking for a broker. Couldn’t have asked for a better experience!

Josh was wonderful to work with! He was so passionate and understanding and truly worked tirelessly to get us the best outcome. His knowledge was amazing and he made it an amazing experience overall.

I have known Josh personally for quite some time now, he has given me honest and genuine advice for a while then when it was time to act he was very pro active. His friendly nature and expert advice helped us purchase our first home and we are very thrilled with the outcome. Would highly recommend Josh to anyone.

Josh was incredibly responsive and was able to answer all of my questions without hesitation and with a deep understanding. He made the entire process as smooth as possible and helped ensure that I was able to get the best rate and provider. Josh has a very deep knowledge of the market and was able to meet my expectations easily. I would highly recommend Josh to anyone, from first home buyers to experienced shoppers

We've been working with Birdie for 7 years now. First to purchase our family home, and since then to review our loan to make sure we've continued to get the best rate possible. Our family circumstances have changed during this time with having children and less income. Josh has been so great at understanding our circumstances and financial needs and goals over this time. He genuinely cares about his clients and forming great relationships with them to be able to offer the best support for their goals every step of the process. Everyone from the team at Birdie are so responsive, knowledgeable and helpful. We can't fault their assistance and communication...they are the best in the business. You'll be in great hands with whoever you see, but as parents with a young family, we highly recommend Josh as a great fit.

A war broke out when our loan application was with the bank, and they were taking longer thank usual time Rosh handle the whole thing (not the war) nicely. A big thanks to him.

We have been with birdie for a number of years now and will keep returning in the future. Josh, John and Chloe are very professional and have great communication. They were very kind with our requests and made everything feel like “not a problem”. Thanks Josh, John and Chloe. See you next time!

I recently refinanced with the help of an outstanding broker, Josh, who exceeded all expectations. From the start, he was professional, approachable, and genuinely committed to making the process smooth and stress-free. Josh’s communication was excellent—he was always responsive, proactive, and explained every step clearly, ensuring I felt confident in my decisions. No question was ever too much trouble, and his transparency made a real difference. He took the time to understand my financial situation and tailored his recommendations to suit my needs, showing genuine care in achieving the best outcome for me. Thanks to Josh’s organisation and attention to detail, the entire refinancing process felt seamless and effortless. He handled everything efficiently and resolved any challenges quickly. I’m very grateful for his support and would highly recommend Josh to anyone considering refinancing.

Josh and the team were extremely helpful with our recent home purchase. We had a complicated application for various reasons and never felt like anything was too much trouble for them. They got us the result we needed and kept us up to date every step of the way. We will be using them again for refinancing down the track and would recommend them to friends and family.