My partner and I had the pleasure of working with Joyce. From the start, she was professional, friendly, and really knew what she was talking about. She took the time to understand our goals and gave advice that really fit our needs. What we appreciated most was how honest and clear she was. No complicated terms, just plain, easy-to-follow explanations. I always felt comfortable asking questions and never felt rushed or pressured. She kept us in the loop, answered our questions quickly, and explained everything in a way that was easy to understand. If you’re looking for someone who’s smart, trustworthy, and really puts your needs first, I highly recommend Joyce.

Joyce provided us with exceptional advice, maintained constant communication, even responding to us after hours at times, and successfully secured our loan.

After a horrid experience with a previous Mortgage Broker, engaging Joyce Cheng to help me organise my loan and assist me with my build, was nothing short of "God Send". Her professionalism, knowledge and efficiency is just off the charts. Joyce always answers/returns your calls promptly. She is always acting in her clients best interests. I cannot praise Joyce highly enough, she is pure gold.

Could not ask for a better person to make life easier and simpler. Making such a complex and stressful part an absolute breeze.

This is the second time that I have used Joyces services and both times have been seamless and excellently handled. Joyce is knowledgeable and is able to communicate with all parties to ensure there are no needless mistakes from either party. I will gladly use Joyce for any of my purchases in the future

Working with Joyce Cheng was a highly positive experience. Her market knowledge is thorough and up-to-date—she demonstrated a strong understanding of local trends, pricing strategies, and investment potential. Whether discussing comparables or forecasting future value, she consistently provided well-researched insights. In terms of communication, Joyce was clear, timely, and proactive. She ensured I was informed at every stage, patiently answered questions, and explained complex concepts in an approachable way. I never felt rushed or left in the dark. Her professionalism stood out throughout our interactions. She was always punctual, prepared, and respectful. Her attention to detail and commitment to client service made the process smooth and stress-free. Overall, I would highly recommend Joyce Cheng to anyone looking for a knowledgeable and reliable professional.

Joyce has been amazing from the get go. She is very knowledgeable, tentative, supportive and has been with us throughout the entire process. Extremely helpful, very responsive & friendly. It has been amazing to have Joyce guide us through this process. Highly recommend!! Thank you Joyce for all your support. Much appreciated

Joyce was great to work with, very j k knowledgeable and able to make the process of refinancing as streamlined as it can be. Also makes herself available if you have any questions and is right onto them.

Joyce at Axton Finance was absolutely amazing. She was on a purchasing journey with us for 18 months and was still just as enthusiastic and helpful as the first day we approached her. She was highly responsive and was happy to adapt with us when our needs changed. 100% recommend

We were in a situation where we required pre-approval with no notice at all Joyce was extremely helpful with being able to make the time for us on short notice and help us with all the required paperwork and information, it was all approved in time and ended up getting the place we wanted. Big shout out to Joyce for taking care of us during a time of stress and time pressure. Very happy to work with her.

Appreciate Joyce for trying creative solutions and working hard to bring it all to a close quickly and efficiently. Definitely recommended!

I went online late at night a month or so ago and signed up for a few brokerage services. Joyce called me first thing in the morning and we were immediately on the same page. “The early bird catches the worm” Joyce asked me what my goal with the brokerage service was... I explained to her what I was looking for and she said “yes, we should be able to do that. It will be a bit tricky but I feel confident we can provide you with the service you need” Joyce did all of what she said she could do and more. It was a very tricky brokerage process with many discussions, steps, formalities and forms to fill out and hoops to jump through. Joyce understood each step along the way and how to successfully navigate the space for a 100% successful outcome. The lady is a master of her art. Thanx Joy!! I feel very blessed to be your client and have immense gratitude to have met you and worked with you. Repect & Light Eugene