Lionel's profile

Lionel's reviews

  4.9  
Lionel has 119 reviewsacross 50 different locations, showing 12.
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Lionel's qualities as told by our client reviews: reliable, well-prepared, local expert, patient, supportive, clear communication, responsive.
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Refinanced Loan review
Family home
almost 5 years ago
Family home

Patient and great service.

New Purchase review
Very easy to communicate and thoughtful!
almost 5 years ago
Very easy to communicate and thoughtful!

Lionel is very professional in finding the perfect mortgage plan for me. He is also very accommodating and always follow up for me :)

Refinanced Loan review
Professional and highly recommended mortgage broker
almost 5 years ago
Professional and highly recommended mortgage broker

It's our second time working with Lionel, this time to refinance our property. Lionel was prompt to reach out before our previous loan expired to find our requirements and offer products per our needs. With lockdown and settlement and loan signing happening online, everything was coordinated with little room for miscommunication. Will definitely recommend Lionel.

New Purchase review
Miss Danlan Wu
almost 5 years ago
Miss Danlan Wu

Lionel 专业的服务让买房觉得轻松简单。也很高兴会推荐给其他朋友他的服务,谢谢

New Purchase review
Reliable. Highly Recommend.
almost 5 years ago
Reliable. Highly Recommend.

Lionel came recommended by friends and I can see why. He has been quick to respond to my messages and requests, has followed through with tasks, and consistently kept me up to date on progress. Comparing with my friends who were looking at the same time, I've realised that he had provided the best rates and options for my home loan. After I purchased my home, he was able to warn me of potential changes to interest rates through private discussions with the bank. I was able to lock my rate with the bank. The rates went up a day before my settlement so he has save me a lot money! Highly recommend.

New Purchase review
Excellent communication and professional results
almost 5 years ago
Excellent communication and professional results

Lionel has been very professional providing outstanding service and support to assist me with my case. Each step of the process was explained in detail with patience. He was always willing to go the extra step to support me. All questions and concerns were responded to within 24 hours. I always felt that my case and concerns were extremely important, and he responded to every question or concern with great empathy. So I would highly recommend Lionel for your needs.

New Purchase review
Humble, Attentive & Responsive
about 5 years ago
Humble, Attentive & Responsive

Had Lionel invited a less picky & less troublesome client to do this survey, he would had easily gotten himself a 5/5, excellent rating~ however, the Lionel I know embraces challenges, he understands that 5/5 is boring, only a 4/5 will motivate him to constantly looks out for ways of serving you better, only a 4/5 will make you wanna give him a pat on the shoulder telling him “mate, you deserve a better client”, try me out!! 😏😄🙏

New Purchase review
Excellent problem solving!!!
about 5 years ago
Excellent problem solving!!!

Lionel is very friendly and professional. He has looked into my problem and provide me with a solution that works. I am very happy with Lionel's service.

New Purchase review
Professional, attentive and friendly
about 5 years ago
Professional, attentive and friendly

Lionel achieved a fantastic outcome for my first home. From start to finish, he was always there to patiently answer any questions I had and carefully guide me through the stressful process of buying a home. He demonstrated a high degree of professionalism throughout all our interactions and ensured that I was in the loop with all developments through the process. Lionel was also very attentive and thoroughly explained my options to me. He was able to find and recommend the right product for my circumstances and eventually followed through to achieve great results. He's a mortgage broker that will go the extra mile for you. I have no hesitation in recommending Lionel. Thanks again Lionel for all your hard work and I wish you all the success! Andrew

Refinanced Loan review
Personable & Professional!
about 5 years ago
Personable & Professional!

Lionel, has been not only a great agent but a fantastic person. He went out his way to help me and i am forever thankful for it. Lionel made promises and he kept them, this quality which is very hard to find in any industry! I will always recomend him to my family and friends. In addition, his patience and willigness to put up with my questions and late messages is what makes him stand above the rest of the individuals in his field. Kindest Regards and Best Wishes!=) Shah

New Purchase review
Fast and Efficient
about 5 years ago
Fast and Efficient

Lionel was very efficient with his process from initial understanding of your finances to professional referrals to assist us in our purchase. He was there to answer all our questions and is always on top with his response! If you would like a mortgage broker who goes 110% with you, work with Lionel and you will get a great result! Highly recommended!

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