Natalie's profile

Natalie's reviews

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Natalie has 103 reviewsacross 46 different locations, showing 12.
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Natalie's qualities as told by our client reviews: well-prepared, empathetic, supportive, friendly, responsive, local expert, clear communication.
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New Purchase review
Long Time Coming
about 1 year ago
Long Time Coming

I don’t recall precisely when I began saving for my first home, but Natalie and the team at First Home Loan were instrumental in the process. I couldn't have accomplished this without their assistance. Natalie was knowledgeable and tailored her approach to match my understanding of how everything worked. I was thankful that the process was less stressful in the end. Now, I'm sitting here typing out in my new lounge room.

New Purchase review
Fantastic service from start to finish!
about 1 year ago
Fantastic service from start to finish!

As first-time home buyers, we were nervous about the mortgage process, but Natalie made it seamless. They explained everything clearly, provided great options, and were always available to answer our questions. We felt fully supported every step of the way.

New Purchase review
Best broker in the market
about 1 year ago
Best broker in the market

Natalie is amazing, super helpful and has a lot of knowledge! I couldn’t have done this without her.

Refinanced Loan review
Nat Dillon
about 1 year ago
Nat Dillon

Nat made the whole refinance so easy. Even with 2 mortgages and a loan for some Reno's. Was very easy. Helped us change bank, find the right loans and kept in contact the whole time. Have already recommended Mat to several friends and work colleagues. I would definitely recommend Nat and First choice mackay.

New Purchase review
First home
about 1 year ago
First home

I’d like to give a big thank you to Natalie Dillon at First Choice Home Loans for helping me purchase my first home. The entire experience was truly delightful. Natalie’s communication throughout the process was clear and consistent, which made everything so much easier to understand and manage. Her professionalism stood out, and I always felt supported and confident every step of the way. I’m very grateful for her help and would highly recommend her to anyone looking to purchase a home.

Refinanced Loan review
Above and beyond
about 1 year ago
Above and beyond

Nat has been my go to broker multiple times now. Home loan and then refinancing. The process is seamless and every step is less overwhelming with Nat's knowledge and expertise. This lovely lady knows her stuff! I highly recommend Nat and wouldn't go anywhere else for my finances. Thankyou for all of you help😊

Refinanced Loan review
Friendly, knowledgeable & professional.
about 1 year ago
Friendly, knowledgeable & professional.

Natalie helped my husband & I to purchase our home almost two years ago and again recently when we decided to refinance. Natalie always goes out of her way to ensure that we understand all of our options and is very prompt and reliable. She worked super hard to get us the best result possible with our new rate. I would highly recommend Natalie for her wealth of knowledge, professionalism and amazing customer service. Thanks again Nat you superstar!!!

Refinanced Loan review
Amazing as always!!!
about 1 year ago
Amazing as always!!!

Once again the best experience with Nat. Always a pleasure to deal with . Nat always makes sure everything is seamless and we are well informed every step of the way.

New Purchase review
Brilliant! 10/10
about 1 year ago
Brilliant! 10/10

Honestly just insanely good at her job, 10/10, don’t underestimate what this woman can do. I recommend Nat to everyone I know who needs a broker. Her insight and brilliance into this line of work has not been even closely matched by previous brokers I have encountered. Customer service was outstanding, she listens, explains things properly to you, operates safely, instills confidence and really made everything actually fun. She was creative with my options, and adaptive, I have been amazed with her breadth of knowledge and resources that I haven’t seen weilded by others. I always felt heard and supported, she assisted with risk analysis and explained in details every step of the journey. This woman does not make errors and attention to detail is paramount. Nat has also given me little financial insights that will end up saving me thousands down the track. You want a real human being that cares about your situation and will work alongside you through the whole process, explains things safely and supports you in some of the biggest decisions of your financial life, get on her books. I am a returning customer and I intend to work primarily with Nat moving forward again, thank you legend.

New Purchase review
Outstanding Experience
about 1 year ago
Outstanding Experience

From the very beginning Natalie has been extremely helpful. Completely new territory for my partner and I in buying our first property, Natalie guided us effortlessly and comfortably towards our purchase. Answering our many questions with clear and easy communication while also providing multiple avenues to achieve our goal; we have learnt in abundance about finance and property ownership from Natalie who went above and beyond! Your hard work is greatly appreciated and our little family is already loving our new farming home! With the warmest regards, we thank the team at First Choice Home Loans.

Refinanced Loan review
Definetely recommend
about 1 year ago
Definetely recommend

I have used natalie as my broker throughout my entire process of buying my first home, I've gone to her for advice and also help with refinancing my home loan. She answers all of my questions and always puts me at ease with my decisions. I always feel very comfortable seeing natalie and will continue to recommend her to my friends and family.

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