Natalie's profile

Natalie's reviews

  5  
Natalie has 105 reviewsacross 46 different locations, showing 12.
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Natalie's qualities as told by our client reviews: empathetic, well-prepared, supportive, friendly, responsive, local expert, clear communication.
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New Purchase review
Best mortgage broker in Mackay
over 1 year ago
Best mortgage broker in Mackay

To say Nat is incredible would be an understatement. This is the second property that she has helped me with and she has again gone above and beyond. She listened to all my worries and concerns and was able to help and make sure that there was nothing there to worry about. I couldn’t trust anyone more than I trust Nat! She communicated effectively and is enthusiastic about her job, matching the excitement that we had with buying our property. If I could rate her higher than 5 stars, I would!

New Purchase review
Long Time Coming
over 1 year ago
Long Time Coming

I don’t recall precisely when I began saving for my first home, but Natalie and the team at First Home Loan were instrumental in the process. I couldn't have accomplished this without their assistance. Natalie was knowledgeable and tailored her approach to match my understanding of how everything worked. I was thankful that the process was less stressful in the end. Now, I'm sitting here typing out in my new lounge room.

New Purchase review
Fantastic service from start to finish!
over 1 year ago
Fantastic service from start to finish!

As first-time home buyers, we were nervous about the mortgage process, but Natalie made it seamless. They explained everything clearly, provided great options, and were always available to answer our questions. We felt fully supported every step of the way.

New Purchase review
Best broker in the market
over 1 year ago
Best broker in the market

Natalie is amazing, super helpful and has a lot of knowledge! I couldn’t have done this without her.

Refinanced Loan review
Nat Dillon
over 1 year ago
Nat Dillon

Nat made the whole refinance so easy. Even with 2 mortgages and a loan for some Reno's. Was very easy. Helped us change bank, find the right loans and kept in contact the whole time. Have already recommended Mat to several friends and work colleagues. I would definitely recommend Nat and First choice mackay.

New Purchase review
First home
over 1 year ago
First home

I’d like to give a big thank you to Natalie Dillon at First Choice Home Loans for helping me purchase my first home. The entire experience was truly delightful. Natalie’s communication throughout the process was clear and consistent, which made everything so much easier to understand and manage. Her professionalism stood out, and I always felt supported and confident every step of the way. I’m very grateful for her help and would highly recommend her to anyone looking to purchase a home.

Refinanced Loan review
Above and beyond
over 1 year ago
Above and beyond

Nat has been my go to broker multiple times now. Home loan and then refinancing. The process is seamless and every step is less overwhelming with Nat's knowledge and expertise. This lovely lady knows her stuff! I highly recommend Nat and wouldn't go anywhere else for my finances. Thankyou for all of you help😊

Refinanced Loan review
Friendly, knowledgeable & professional.
over 1 year ago
Friendly, knowledgeable & professional.

Natalie helped my husband & I to purchase our home almost two years ago and again recently when we decided to refinance. Natalie always goes out of her way to ensure that we understand all of our options and is very prompt and reliable. She worked super hard to get us the best result possible with our new rate. I would highly recommend Natalie for her wealth of knowledge, professionalism and amazing customer service. Thanks again Nat you superstar!!!

Refinanced Loan review
Amazing as always!!!
over 1 year ago
Amazing as always!!!

Once again the best experience with Nat. Always a pleasure to deal with . Nat always makes sure everything is seamless and we are well informed every step of the way.

New Purchase review
Brilliant! 10/10
over 1 year ago
Brilliant! 10/10

Honestly just insanely good at her job, 10/10, don’t underestimate what this woman can do. I recommend Nat to everyone I know who needs a broker. Her insight and brilliance into this line of work has not been even closely matched by previous brokers I have encountered. Customer service was outstanding, she listens, explains things properly to you, operates safely, instills confidence and really made everything actually fun. She was creative with my options, and adaptive, I have been amazed with her breadth of knowledge and resources that I haven’t seen weilded by others. I always felt heard and supported, she assisted with risk analysis and explained in details every step of the journey. This woman does not make errors and attention to detail is paramount. Nat has also given me little financial insights that will end up saving me thousands down the track. You want a real human being that cares about your situation and will work alongside you through the whole process, explains things safely and supports you in some of the biggest decisions of your financial life, get on her books. I am a returning customer and I intend to work primarily with Nat moving forward again, thank you legend.

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