Natalie's profile

Natalie's reviews

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Natalie has 108 reviewsacross 46 different locations, showing 12.
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Natalie's qualities as told by our client reviews: empathetic, well-prepared, supportive, friendly, responsive, local expert, clear communication.
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Refinanced Loan review
Friendly, knowledgeable & professional.
over 1 year ago
Friendly, knowledgeable & professional.

Natalie helped my husband & I to purchase our home almost two years ago and again recently when we decided to refinance. Natalie always goes out of her way to ensure that we understand all of our options and is very prompt and reliable. She worked super hard to get us the best result possible with our new rate. I would highly recommend Natalie for her wealth of knowledge, professionalism and amazing customer service. Thanks again Nat you superstar!!!

Refinanced Loan review
Amazing as always!!!
over 1 year ago
Amazing as always!!!

Once again the best experience with Nat. Always a pleasure to deal with . Nat always makes sure everything is seamless and we are well informed every step of the way.

New Purchase review
Brilliant! 10/10
over 1 year ago
Brilliant! 10/10

Honestly just insanely good at her job, 10/10, don’t underestimate what this woman can do. I recommend Nat to everyone I know who needs a broker. Her insight and brilliance into this line of work has not been even closely matched by previous brokers I have encountered. Customer service was outstanding, she listens, explains things properly to you, operates safely, instills confidence and really made everything actually fun. She was creative with my options, and adaptive, I have been amazed with her breadth of knowledge and resources that I haven’t seen weilded by others. I always felt heard and supported, she assisted with risk analysis and explained in details every step of the journey. This woman does not make errors and attention to detail is paramount. Nat has also given me little financial insights that will end up saving me thousands down the track. You want a real human being that cares about your situation and will work alongside you through the whole process, explains things safely and supports you in some of the biggest decisions of your financial life, get on her books. I am a returning customer and I intend to work primarily with Nat moving forward again, thank you legend.

New Purchase review
Outstanding Experience
over 1 year ago
Outstanding Experience

From the very beginning Natalie has been extremely helpful. Completely new territory for my partner and I in buying our first property, Natalie guided us effortlessly and comfortably towards our purchase. Answering our many questions with clear and easy communication while also providing multiple avenues to achieve our goal; we have learnt in abundance about finance and property ownership from Natalie who went above and beyond! Your hard work is greatly appreciated and our little family is already loving our new farming home! With the warmest regards, we thank the team at First Choice Home Loans.

Refinanced Loan review
Definetely recommend
over 1 year ago
Definetely recommend

I have used natalie as my broker throughout my entire process of buying my first home, I've gone to her for advice and also help with refinancing my home loan. She answers all of my questions and always puts me at ease with my decisions. I always feel very comfortable seeing natalie and will continue to recommend her to my friends and family.

New Purchase review
Natalie is amazing!!!
almost 2 years ago
Natalie is amazing!!!

This is my second dealing with Natalie. On both occasions she has gone above and beyond for me throughout the borrowing process from the initial enquiry until settlement day. Her care and communication for her clients is wonderful. I cannot recommend Natalie highly enough. Thanks Nat for everything you have done for me.....ALWAYS Very much appreciated 🙂

Refinanced Loan review
Amazing & Calming
almost 2 years ago
Amazing & Calming

Nat is very calming and goes above and beyond in what can be very stressful times. She’s thorough and helpful.

New Purchase review
Very professional
almost 2 years ago
Very professional

We highly recommend Natalie. She is very knowledgeable and very helpful with our home loan. She is such a dedicated and delightful woman who is passionate about helping people to get into their new home. You won’t regret calling her to help you.

New Purchase review
Highly recommend
almost 2 years ago
Highly recommend

Natalie made my home buying experience an absolute breeze from start to finish. She is a very professional and knowledgeable mortgage broker and I highly recommend her to anyone looking at buying their first/next home.

New Purchase review
Knowledge and Professionalism Meets Compassion
almost 2 years ago
Knowledge and Professionalism Meets Compassion

My Husband (Jack) and I (Jordy) began our search for our first home quite sceptical that we would have any chance in the current market. My older brother had just purchased his own first home through Nat, and she came highly recommended. Boy was he right! Throughout the entire process, from our first meeting, to signing the dotted line, Nat was kind, down to Earth and knowledgeable in a way that was easy to understand. After our first meeting, Nat set us up for success by looking at our current finance, personal loans and cards, and made suggestions to maximise our potential borrowing power. We set a month we wanted to have reached our savings goal and she regularly kept in touch to see how we were going. When we were ready, we were given lots of information and options for which bank we went with, so we never felt trapped with only one choice. Nat never stopped believing in us, encouraging us to stay optimistic in the current market, and she really cared about us finding our perfect home. Nat works tirelessly to ensure a swift, seamless transaction, working behind the scenes so Jack and I had little to worry about. We highly recommend Nat and her team for anyone who is ready, or feels left out in the current housing market. We've gotten our dream home and cannot thank Nat enough!

New Purchase review
Awesome from the very beginning
almost 2 years ago
Awesome from the very beginning

From the very first meeting right through to after settlement, Natalie was there every step of the way with information, options, balances and reassurance. For a first time home buyer I couldn't be more happy with the attention, knowledge, service and care provided by Natalie. She was there for my countless questions, even when they had already been asked and discussed. She made us feel like family and no question was any trouble. Will happily be returning again and again - and recommend her to anyone who is seeking a home loan. Thank you for making the process so smooth.

New Purchase review
Highly recommend
almost 2 years ago
Highly recommend

Nat and her team were a great support and helped me in selecting the best and quickest option available. Nat kept me informed every step of the way. She went above and beyond in assisting me with paperwork. I would recommend to anyone that is refinancing, first home buyers or investors.

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