
Nathan went above and beyond the help us out with our home loan. Everything went very smoothly and we would definitely use him in the future.

Nathan went above and beyond the help us out with our home loan. Everything went very smoothly and we would definitely use him in the future.

I was a first home buyer. I knew nothing. I went into this situation clearly stating that. I was referred to Nathan from a friend who has a positive experience buying his house. Unfortunately, that was not my experience. Nathan rounded numbers up when informing me how much I needed to borrow, making assumptions about my lifestyle. His communication was very poor. He came across as rude and condescending at times. He was not proactive in helping me with the paperwork. His job was to liaise with the bank and organise the finance. We had some issues here and I was the one to do all the back and forth and follow up with the bank to action things. He filled out one form at my request and made several significant errors on it which would have made me ineligible for that funding if I hadn't checked the form myself. The form was one example of a tick and flick exercise on his behalf demonstrating his lack of attention to detail and effort in the process. His condescending responses to questions were unnecessary and unprofessional. Although we were successful in purchasing this house together, I can't help but think it would have been a lot less stressful if he was not involved. His nonchalant attitude toward money by assuming I would borrow more to 'furnish my house' was shocking, confusing and offensive, given he is a finance professional being paid to advise me in best practice. I found the whole finance situation overwhelming and his attitude off-putting. Once the initial paperwork is done, you get palmed off to his 'assistants' anyway, so he's getting paid from your work and his customer service declines further because now you have to go through two people for every query/request etc. Buying a house is stressful enough on its own. Thankfully, I had a great settlement agent, property inspector and family around me. I would not recommend Nathan's services. I gave him two stars because we did get the finance for the house. I'd say go elsewhere.

I appreciate all of your assistance, Nathan. Anybody I know who needs mortgage services will get your name from me. We like dealing with you and value your professionalism and high quality of service. We will without a doubt suggest you to friends and coworkers who require a mortgage broker. We'd also like to thank your colleague, Vedran Slagalo, for also punching above his weight. David and Jo Briffa

Nathan has helped us refinance for the second time recently. He is so knowledgeable, keeps things as simple as possible and is so reliable. Always responds to emails and messages quickly, we highly recommend Nathan and will continue to use his services in the future.

Nathan was professional and refinanced to our current needs and will keep in touch in the future for any potential ppor/investment opportunities. Would highly recommend.

Fast informative service. I got a great rate that was much better than the bank I had been loyal to for years. highly recommend.

Nathan very professional and knowledgeable on the mortgage market. Our loan settled smoothly.

Nathan was super easy to deal with Nathan listened he was super supportive to our situation... Nathan tailored a loan to best suit our needs

Nathan has done an excellent Job getting us through our refinance. highly recommended.

Nathan was very informative from our first consult. Great customer service, knowledgeable and expertise was great, the whole process was seamless. Everything was handled quickly and efficiently, highly recommend.

Nathan was so helpful through the entire process, nothing was too hard for him, he brought documents to our home and followed up when we may have missed a detail or date. He was super helpful and I couldn't recommend him enough.

Nathan was more than just a broker but an incredible support during the process of finding my second home. From the very first "discovery" meeting where he took the time to understand my short and long term goals to the day I signed the Contract of Sale he always made me feel that he had my best interests. Cannot rate him any higher. Highly recommend!