From the moment we picked up the phone and spoke Paul was friendly, professional and very patient. His knowledge and communication was amazing, to settlement day where he literally held our hand the whole way through! Thanks Paul!
Using Paul is an absolute pleasure - it is like having a friend organise your mortgage for you. He is extremely easy to deal with, acts in your interests, keeps you well informed, is easy to reach, is highly consultative, and has strong relationships with lenders. We have used Paul more than once and will continue to do so in the future.
Paul made my journey for obtaining finance very easy. Paul was great to deal with & has excellent product knowledge across a range of banks. I would highly recommend working with Paul!
Paul was amazing throughout the process of organising our loan. From the beginning his communication and knowledge were fantastic. We had absolute trust in him and he came through with a great outcome for us. We are so grateful for Paul’s confident and caring guidance throughout the process. Paul’s attention and genuine care for his clients is so special. We would highly recommended Paul and will definitely use him again.
Paul is an amazing broker! When banks have said no, Paul was able to figure out a way to get it across the line. We have had Paul managing our loans for over ten years now and his service is exceptional. Nothing is too hard and he is very responsive if you have any questions and is more than happy to explain something if you don't quite understand.
From the minute we had our first contact with Paul, he made us feel completely comfortable and relaxed. After having worked in the Banking and Finance Industry myself for over 23years I have never experienced such a seamless and stress-free process, not to mention the unbelievably quick turn around. Paul gave us full confidence the whole way through and also spent the time making sure we felt comfortable with how our accounts and lending facility were set up and the functionality of the Macquarie Bank online app. Exceptional Service Paul - will and have already recommended your services. Karen & Wayne
Have worked with Paul for a number of years in refinancing and new home mortgages. He’s thorough, works hard for his customer, he’ll tell you how it is, but is a really nice guy. I have had no hesitation in referring him to friends through the journey and they too have shared the feedback provided above. If you’re looking to refinance or buy a new home, with Paul you would be in very great hands.
Paul's professional experience and the resultant customer experience is second to none. Paul has an amazing grasp of financial products, lenders and competitive rates, and will always find the perfect mortgage for you. His communication skills and friendliness are a joy to be part of. I've dealt with Paul for many years and it's still a pleasure to see estate agents and lawyers express amazement at how fast Paul is able to get finance in place and deliver a deal. You want Paul on your side whether you're looking to secure a new investment or re-finance. Paul himself is a great operator you can rely on for now and for the future.
It's hard to put into words just how extraordinary Paul McConville is, but I'll try my very best to share my experience of having had him by side as my mortgage broker. After interviewing about five mortgage brokers (I'm an avid Barefoot Investor reader and follower) I came across Paul through a friend of mine. The moment I spoke to him, I was quietly impressed - he's sharp, empathetic, incredibly well connected (this comes in handy when you want a loan approved ASAP) and he's an exceptional listener. In short - people like Paul are exceptionally rare. My case wasn't as straight forward as other peoples, and Paul did everything within his capacity to get me a good deal in a short period of time. When I felt anxious or unsure, he was always available to chat, help out, share his opinion and give me advice. He went above and beyond and I couldn't be more grateful. If you're after a mortgage broker who knows his stuff, works at a rapid pace and is an exceptionally skilled operator and communicator then look no further. I doubt you'll find anyone as capable as Paul.
After being recommended by a friend, I have now used Paul multiple times to manage my mortgage requirements. Absolute professional, knows the market, and provides amazing service. If you're looking for the best, do yourself a favour and call Paul!
Paul was amazing. He gave us so much information initially when we were deciding between a bank and broker and never tried to sway us either way. Once we'd decided a broker was the better option our loan was processed within two weeks! The communication beyond compare; after hours and weekends not exempt. Talked us through every step in the process down to the intricacies of paperwork. He even spoke about re-structuring the loan when our circumstances change in a few months. We'll never go through a bank again.
We have been using Paul for about 10 years now after initially using the Big 4 banks previously. Some of our deals were getting “ to complex” for the big banks, hence this is where Paul stepped in and the solutions started to happen. Our latest refinance was going smoothly until a small hiccup occurred. Paul was able to get things sorted efficiently and within a couple of weeks the deal was complete. Overall, Paul has been very professional and upfront in our dealings and I would not hesitate to recommend him.
