This is the second time we went to Paula and have been super happy with the service we received. Paula got us a great rate for our refinance and took all the hassle out of the move to another lender. Highly recommend!
Paula and her team made the stressful, exhausting and difficult process of refinancing SO SO easy - smooth, unhindered, easy to understand and took the pressure and stress right off one of the most difficult things we need to do in life, and got us the best product. We can’t recommend Paula and Jackie enough, and will sing their praises for a long time to come - we could not of done it without them. Don’t look anywhere else, Paula is the one.
This was my first experience using a mortgage broker, and from now on I will engage Paula for every property purchase I make. A friend of mine recommended Paula, and I'm glad I followed their advice. Paula was always very approachable and responsive, and her knowledge about and connections with the banking sector made the selection, application and approval processes so much less stressful than they would have been without her.
Paula and her team continue to be my go-to for my mortgage brokerage needs. Always offering expert advice, ever-ready to get things done to deadline - even on weekends! Highly recommended to anyone looking for a safe pair of hands to guide you through the confusing world of mortgages.
It took over 12 months to find a place I was happy to call home, but Paula and Jackie understood completely and updated my pre -approval details time and time again to make sure I had the best deal available to have the freedom to jump upon the perfect property when the opportunity arose.
First worked with Paula around 2005 (!) and have done many and varied mortgage activities since. Never one to shy away from complex or challenging (usually of my making) arrangements. Paula and her team are always ready to take on the work. I have purchased and sold properties in NSW, Qld, NT and finally Tas. She has never failed to be across the nuances of the different regulations and requirements in the varied jurisdictions. All of our transactions have been thorough and time has been taken to discuss and explain the various options. I appreciate the timely and professional service delivery provided to keep my stress levels to a minimum at each transaction. Can't recommend highly enough.
Paula and her team were fantastic to work with. They provided clear and comprehensive advice, were highly responsive and very patient with me as a first home buyer. I'd strongly recommend Paula to any purchaser.
Paula was very professional and assisted me already twice in purchase of our apartment. Great communication, always very attentive and answered all my questions. Buying process seemed very easy and stress free. I would highly recommend Paula.
Paula's knowledge and availability throughout the entire process of purchasing our home was outstanding nothing was too much of an ask! We experienced a technical glitch from the lender when we were at the signing stage which lead us to many after hours calls which were always answered by Paula. We would have no hesitation in recommending or working with Paula again in the future.
Paula and Jackie were superb to deal with. Communication was great, and they helped us over the course of many months until we could find our property. Would definitely recommend to others for the knowledge and professionalism
Paula's integrity, knowledge and experience combined with her ability to communicate clearly with all the stakeholders means that she's an easy choice. She's able to explain how the process works and navigates obstacles as they arise. I've worked with Paula for 10+ years and never hesitate in recommending her to friends and family.
We have always found Paula and her team to offer superior customer service whether it be for sourcing a home loan, changing loan providers or arranging additional finance. They are always on hand to guide us through the process and secure the best deals they can. We thoroughly recommend and endorse others to reach out and find out for yourself. We have only ever heard positive feedback from everyone that we have suggested get in contact with Paula and her team. Regards Adrian
