Rachael and the team were amazing to work with. Rachael noted our previous mortgage rate and product and instantly offered us a significantly better product. Our journey thus far has been so fantastic. The communication and care that Rachael and the team have had with us has been 2nd to none. Everything was very well communicated and clear and the change to the better mortgage product was quick and efficient. We couldn't be more thankful for Rachael and her services. We are now well on our way to achieving our financial and investment goals. Thank you once again.

Rachael is ahead of the game in terms of financial advice and planning. That was evident from the start of our correspondence. Her expertise, her knowledge base of the current market and her ability keep us informed was thorough and well presented in terms of a non financial person being able to follow along every step off the way- the guidance was great. Rachael’s personable nature made it effortless in terms of two way positive communication. Dialect was following as no question was off the table. What a fabulous experience.

It’s clear Rachael loves her job and just gets in and gets it done for her clients. We refinanced our PPR. Rachael stepped us through the process, worked to a timeline and made the experience seamless. We look forward to working together again very soon.

Rachael is such a great communicator, we felt like her only client. She was so concise with stepping everything out. For example she makes it clear what she needed from us in terms of information and documentation and in return she just gets to it and makes it happen. Our refinance was seamless and we cannot wait to work with Rachael again and again.

Rachael Howlett has been amazing—great communication and super helpful throughout our loan approval process. Highly recommend!

Rachael helped us through our investment property purchase and was always willing to answer the myriad of questions I had with patience and kindness.

Rachael should be an inspiration to the industry she works in. She has a genuine interest in both the job that she does and the clients that she works for. I found Rachael to be attentive to our needs and all of our questions were answered as we progressed. I am genuinely shocked at how fast things have moved with our loan. The organisation within the infinity team as a collective is second to none. I look forward to working with the whole team at infinity in the future.

Rachael has been an absolute blast to work with. Whenever we had a question or concern it was answered quickly and effectively and straight to the point! We look forward to working with Rachael again in the near future!

Market knowledge, professionalism and communication was fantastic, made the process so easy

I can’t thank Rach and the team enough for the effort put into refinancing our home. Excellent communication throughout and we hardly had to lift a finger for the changeover process. Thanks so much!

Racheal made us feel at ease and ensured we understood the process. Very professional in her presentation and communicated with us at each step. We found the process free flowing and moved at a pace we were happy with. Great job.

From the moment we engaged Rachael, we were left with complete confidence. Making financial decisions can be daunting, but her clear communication, willingness to assist, and her quick response to our queries, made the decision a no-brainer. Combine this with great knowledge and a friendly, personable, and professional service. We would recommend Rachael to anyone.