Working with Rachael Howlett has been an absolute pleasure—her leadership, collaboration, and dedication to excellence make her an invaluable asset to any team. She consistently brings positivity, clarity, and results-driven focus to every interaction, making a lasting impact.
Wow this woman is amazing!!! We have only been with infinity for a really short time but have moved so quickly we didn't even have time to think about anything. She has been welcoming, made everything so easy and not made things over whelming. We wish we joined years ago. We look forward to working with you and the team in the coming years. Thank you so much!
I can’t recommend Rachael Howlett highly enough! From start to finish, the finance application process was made incredibly simple and stress-free. Rachael's efficiency and clear communication meant everything moved quickly, and construction on my duplex investment property can proceed without delay. It’s rare to find someone so professional, knowledgeable, and genuinely invested in helping you reach your goals. A fantastic experience all around!
My wife and I had the pleasure of dealing with Rachael for the start of our infinity journey. Rachael was able to explain things to us in an easy understanding way, also she was able to map out the benefits of doing the plan that she set out for us . Rachael was always contactable either via phone calls or SMS first then phone call, her manner was caring and compassionate. We would highly recommend Rachael to anyone looking for a broker that cares. Thanks Rachael for your help, look forward to continuing to work with you for years to come.
Our experience with Rachael and her team was excellent, professional and 1000% highly recommended. We felt heard and seen at every step, our financial dreams were considered and clearly planned out for us to achieve, Rachael's knowledge and expertise gave us confidence to think outside the box and see beyond the numbers. We appreciate the work that was collectively done to get our application completed, we were guided and communicated along the way. We know we have the best Infinity team behind us to support the next steps in our journey to financial freedom. We're excited for the next steps!
Rachel is truly exceptional – the best Finance Broker and Strategist anyone could ask for. Her market knowledge is second to none; she stays ahead of trends and provides strategic advice that’s both insightful and practical. Her communication is always clear, timely, and easy to understand, making complex financial matters feel manageable and stress-free. Above all, Rachel’s professionalism shines through in every interaction – she’s reliable, proactive, and genuinely invested in achieving the best outcomes. Working with Rachel has been an absolute pleasure, and her support has been invaluable.
The purchase of our latest investment property could not have been any easier without Rachael’s guidance throughout the loan application process. I’ve used 4 Brokers in the last 15 years and Rachael outshines them all in terms of what she has been able to achieve for us and how seamless the whole process was from start to finish. She’s the best!
Third property settled with Rachael and, as usual, it was a seamless process. It honestly gets easier each time—we know exactly what to expect, and we trust her completely to handle the tricky stuff behind the scenes. She keeps things moving, deals with any issues before they become problems, and barely needs anything from us. It’s stress-free, straightforward, and exactly how we like it.
Rachael and the team were amazing to work with. Rachael noted our previous mortgage rate and product and instantly offered us a significantly better product. Our journey thus far has been so fantastic. The communication and care that Rachael and the team have had with us has been 2nd to none. Everything was very well communicated and clear and the change to the better mortgage product was quick and efficient. We couldn't be more thankful for Rachael and her services. We are now well on our way to achieving our financial and investment goals. Thank you once again.
Rachael is ahead of the game in terms of financial advice and planning. That was evident from the start of our correspondence. Her expertise, her knowledge base of the current market and her ability keep us informed was thorough and well presented in terms of a non financial person being able to follow along every step off the way- the guidance was great. Rachael’s personable nature made it effortless in terms of two way positive communication. Dialect was following as no question was off the table. What a fabulous experience.
It’s clear Rachael loves her job and just gets in and gets it done for her clients. We refinanced our PPR. Rachael stepped us through the process, worked to a timeline and made the experience seamless. We look forward to working together again very soon.
Rachael is such a great communicator, we felt like her only client. She was so concise with stepping everything out. For example she makes it clear what she needed from us in terms of information and documentation and in return she just gets to it and makes it happen. Our refinance was seamless and we cannot wait to work with Rachael again and again.
