Rachael has been an absolute legend throughout this process—straight to the point, patient when explaining things, and most importantly, real. Honestly, if ChatGPT ever took human form and tried to blend in as a mortgage broker, it would 100% be Rachael. And I’d be totally fine with that. From getting everything explained in plain English to having documents signed and approvals sorted at lightning speed, the whole experience was seamless. Most importantly, I always felt like I could reach out with any question, big or small, and know I was in good hands. Thanks again, Rachael—you made this way less stressful than it can be with other brokers.

Rachael was fantastic, a wealth of knowledge. Answered all our questions and was clear and precise. Thank you again, Rachael!

My wife and I bought our first investment property with Rachel and she re done my main house loan aswell ,she has made the whole process seamless and worry free , she gave heaps of support and we are greatful to have her working with us, We can't wait to see what the future brings with Rachel!.

I had a great experience dealing with Rachael and her team. They made it very easy and clear as to what we needed to do. They were very knowledgeable about the product as no questions were left unanswered.

Another property, another smooth experience with Rachael. Even when the banks made things harder than they needed to be, Rachael stayed on top of it all. She helped us push through the paperwork and kept everything moving forward. She’s always clear, direct, and totally on the ball. It’s a relief knowing we’ve got someone like her in our corner—makes the whole process so much less stressful.

Rachel has secured financing for several properties on our behalf, each time has been seamless and stress free. The team are always working, keeping us updated on progress ensuring that everything is pushed through on time. We are probably not the easiest of clients, often needing to be prompted to make sure we send through complete documents to allow them to complete our application, even in those instances their service remains low key and friendly. We always feel like we’re getting the best value or deal available at the time.

Rachael has extensive market knowledge. Her communication was efficient and helpful. All our questions were answered in a timely manner. Rachael was highly professional in all our interactions. Highly recommended.

Rachael’s professionalism and knowledge is great. Very efficient in addressing any questions or concerns we had through out the process.

Rachael Howlett at Infinity Group provided exceptional service in securing a mortgage for our Self-Managed Super Fund (SMSF) investment property. Navigating the complexities of SMSF lending can be daunting, but Rachael's expertise and clear communication made the process seamless. She demonstrated a deep understanding of the specific requirements and regulations involved, providing us with invaluable guidance. Rachael was incredibly responsive and attentive, always readily available to answer our questions and address any concerns. Her professionalism and dedication were evident throughout the entire process. She diligently researched and presented us with tailored mortgage options, ensuring we secured the most favourable terms for our SMSF. Her proactive approach and attention to detail streamlined the application process, minimizing stress and maximizing efficiency. We highly recommend Rachael Howlett to anyone seeking a knowledgeable and reliable mortgage broker, especially for SMSF investment property financing. Her expertise in this specialized area is truly outstanding, and we are incredibly grateful for her support. Thank you, Rachael, and Infinity Group!

Rachael has been an incredible Finance Strategist, guiding us through refinancing our home and securing financing for our investment property. Her expertise, clear communication, and dedication make the entire process seamless and stress-free. We highly recommend Rachael to anyone looking for a knowledgeable and supportive finance professional!

Rachael and the team were exceptional at communicating and getting everything they needed in one email (hoooyay). No back and forth 400times. 24hrs after all the documents returned and we were approved for our new loan! Cannot thank Rachael enough and looking forward to what we can achieve in the future.

I just bought my first investment property through Rachel and she made the process seamless. There was lots of support and I am grateful she is my Finance Strategist. Can't wait to see what the future brings with her supporting me.