Rachael Howlett has been amazing—great communication and super helpful throughout our loan approval process. Highly recommend!

Rachael helped us through our investment property purchase and was always willing to answer the myriad of questions I had with patience and kindness.

Rachael should be an inspiration to the industry she works in. She has a genuine interest in both the job that she does and the clients that she works for. I found Rachael to be attentive to our needs and all of our questions were answered as we progressed. I am genuinely shocked at how fast things have moved with our loan. The organisation within the infinity team as a collective is second to none. I look forward to working with the whole team at infinity in the future.

Rachael has been an absolute blast to work with. Whenever we had a question or concern it was answered quickly and effectively and straight to the point! We look forward to working with Rachael again in the near future!

Market knowledge, professionalism and communication was fantastic, made the process so easy

I can’t thank Rach and the team enough for the effort put into refinancing our home. Excellent communication throughout and we hardly had to lift a finger for the changeover process. Thanks so much!

Racheal made us feel at ease and ensured we understood the process. Very professional in her presentation and communicated with us at each step. We found the process free flowing and moved at a pace we were happy with. Great job.

From the moment we engaged Rachael, we were left with complete confidence. Making financial decisions can be daunting, but her clear communication, willingness to assist, and her quick response to our queries, made the decision a no-brainer. Combine this with great knowledge and a friendly, personable, and professional service. We would recommend Rachael to anyone.

Rachael has been an absolute legend throughout this process—straight to the point, patient when explaining things, and most importantly, real. Honestly, if ChatGPT ever took human form and tried to blend in as a mortgage broker, it would 100% be Rachael. And I’d be totally fine with that. From getting everything explained in plain English to having documents signed and approvals sorted at lightning speed, the whole experience was seamless. Most importantly, I always felt like I could reach out with any question, big or small, and know I was in good hands. Thanks again, Rachael—you made this way less stressful than it can be with other brokers.

Rachael was fantastic, a wealth of knowledge. Answered all our questions and was clear and precise. Thank you again, Rachael!

My wife and I bought our first investment property with Rachel and she re done my main house loan aswell ,she has made the whole process seamless and worry free , she gave heaps of support and we are greatful to have her working with us, We can't wait to see what the future brings with Rachel!.

I had a great experience dealing with Rachael and her team. They made it very easy and clear as to what we needed to do. They were very knowledgeable about the product as no questions were left unanswered.