This was the first time we worked with Rachael, she was fantastic. Great communication always felt at ease and comfortable. Nothing was ever a hassle. Great experience and look forward to having Rachael part of future deals.
Rachael and her team kept us in the loop throughout the whole process, made it easy and streamlined, we couldn’t ask for more
Rachael has helped us with another home loan for an investment property and the process has been seamless and she achieved another fast approval for us. We are lucky to have her as our broker and would highly recommend her to anyone looking to purchase or refinance!
With going through a stressful time in refinancing our whole banking set up Rachael has been there every step of the way. She has explained everything thoroughly to us and made sure we understood before moving on to the next step. Nothing is ever too much trouble for her. She is so knowledgeable about the products and services they provide. Rachael has made herself available via all forms of communication being text, email and phone. The communication has always been open and easy. We are grateful we have her guiding us through the whole process.
We cannot begin to explain how grateful we are to Rachael for guiding us through our refinancing. Her professionalism, knowledge and commitment to us was simply outstanding and know if we need her she will be there when needed.
Rachael has been very transparent and reasurring when it comes to explaning each step in the process. She has been very easy to talk to has been available with the right information as we get more and more involved. We are looking forward to working with Rachael on the rest of this refinance venture and others in the future.
This purchase was a sentimental one. We are partially self employed which always makes things a little harder for brokers in general. But not Rachael. Rach and her Infinity team are supportive, professional and responsive, no matter the hour. We needed speed and we got it. I had the upmost faith in Rachael and she didn’t disappoint. She’s one step ahead of every bank requirement and is already thinking of our next application and requirements. Absolutely no hesitation in recommending Rachael.
We had the pleasure of working with Rachael to secure financing for our property, and we couldn't be happier with the experience. From the very start, she and her team demonstrated incredible professionalism, attention to detail, and a genuine commitment to helping us achieve the best outcome. Rachael took the time to thoroughly understand our financial situation and goals, providing tailored advice and walking us through every step of the process. She was always available to answer questions, explain complex terms in a way that made sense, and provided updates to ensure everything stayed on track. We highly recommend Rachael and her team to anyone looking for a knowledgeable, reliable, and approachable mortgage broker.
Rachael Howlett thoroughly researched our profile values, and goals then on the first meeting she clearly presented my partner and I with an excellent strategy that realistcally and practically met our goals. She was transparent about her background and had industry knowledge including for property valuations and types of bank loans to structure existing debt. She was helpful offering weekly budgeting advice too. So far, we have had just one meeting with Rachael, to talk through our strategy and she has efficiently executed the refinance loan so we are excited to continue our journey with her!
Rachael has support us from introductory discussion through to investment. Her team is highly responsive in supporting our questions and best interests during the process. She has created huge Value and Impact to us. Highly recommend her services.
Rachael is very knowlegable, personable and always happy to help! Highly recommend.
The constant communication throughout the process was outstanding. Rachael Howlett’s expert advice truly enhanced the experience, and we highly recommend her. We look forward to continuing our business together.
