Rachael's profile

Rachael's reviews

  5  
Rachael has 597 reviewsacross 50 different locations, showing 12.
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Rachael's qualities as told by our client reviews: detail-oriented, dedicated, stress-free process, supportive, responsive, clear communication, local expert.
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Refinanced Loan review
Simply Outstanding
almost 2 years ago
Simply Outstanding

We cannot begin to explain how grateful we are to Rachael for guiding us through our refinancing. Her professionalism, knowledge and commitment to us was simply outstanding and know if we need her she will be there when needed.

Refinanced Loan review
Very reasuring and insightful.
almost 2 years ago
Very reasuring and insightful.

Rachael has been very transparent and reasurring when it comes to explaning each step in the process. She has been very easy to talk to has been available with the right information as we get more and more involved. We are looking forward to working with Rachael on the rest of this refinance venture and others in the future.

New Purchase review
Above and beyond
almost 2 years ago
Above and beyond

This purchase was a sentimental one. We are partially self employed which always makes things a little harder for brokers in general. But not Rachael. Rach and her Infinity team are supportive, professional and responsive, no matter the hour. We needed speed and we got it. I had the upmost faith in Rachael and she didn’t disappoint. She’s one step ahead of every bank requirement and is already thinking of our next application and requirements. Absolutely no hesitation in recommending Rachael.

New Purchase review
Incredible experience!
almost 2 years ago
Incredible experience!

We had the pleasure of working with Rachael to secure financing for our property, and we couldn't be happier with the experience. From the very start, she and her team demonstrated incredible professionalism, attention to detail, and a genuine commitment to helping us achieve the best outcome. Rachael took the time to thoroughly understand our financial situation and goals, providing tailored advice and walking us through every step of the process. She was always available to answer questions, explain complex terms in a way that made sense, and provided updates to ensure everything stayed on track. We highly recommend Rachael and her team to anyone looking for a knowledgeable, reliable, and approachable mortgage broker.

Refinanced Loan review
Clear communication, practical, realistic, transparent, thorough and helpful!
almost 2 years ago
Clear communication, practical, realistic, transparent, thorough and helpful!

Rachael Howlett thoroughly researched our profile values, and goals then on the first meeting she clearly presented my partner and I with an excellent strategy that realistcally and practically met our goals. She was transparent about her background and had industry knowledge including for property valuations and types of bank loans to structure existing debt. She was helpful offering weekly budgeting advice too. So far, we have had just one meeting with Rachael, to talk through our strategy and she has efficiently executed the refinance loan so we are excited to continue our journey with her!

New Purchase review
Speed of delivery
almost 2 years ago
Speed of delivery

Rachael has support us from introductory discussion through to investment. Her team is highly responsive in supporting our questions and best interests during the process. She has created huge Value and Impact to us. Highly recommend her services.

New Purchase review
Investment Purchase
almost 2 years ago
Investment Purchase

Rachael is very knowlegable, personable and always happy to help! Highly recommend.

New Purchase review
Outstanding Communication and Expertise
about 2 years ago
Outstanding Communication and Expertise

The constant communication throughout the process was outstanding. Rachael Howlett’s expert advice truly enhanced the experience, and we highly recommend her. We look forward to continuing our business together.

New Purchase review
Exceptional service and thoroughly professional!
about 2 years ago
Exceptional service and thoroughly professional!

We have been working with Rachael and her team over the past 6 months to refinance our home as well as to secure investment properties. The entire process has been made so easy and seamless. Rachael has made communication very easy and is always available and quick to respond to any questions we have had during the process. We would highly recommend Rachael and her team.

New Purchase review
Exceptional service and thoroughly professional!
about 2 years ago
Exceptional service and thoroughly professional!

We have been working with Rachael and her team over the past 6 months to refinance our home as well as to secure investment properties. The entire process has been made so easy and seamless. Rachael has made communication very easy and is always available and quick to respond to any questions we have had during the process. We would highly recommend Rachael and her team.

Refinanced Loan review
Stress-free and the tailored to suit our needs
about 2 years ago
Stress-free and the tailored to suit our needs

Rachael made the entire refinancing process so easy and stress-free for us. She really took the time to understand what we were looking to achieve and tailored her advice to perfectly suit our needs. It was clear from the start that she knew the market inside out, and she helped us find the best product for our situation. What we appreciated most was her open and clear communication. We always knew what was going on, and Rachael was there to answer any questions, no matter how small. Plus, she managed to move everything along so quickly—much faster than we expected—without ever making us feel rushed. Overall, Rachael was professional, approachable, and just great to work with. We couldn’t have asked for a smoother experience. If you’re looking for a financial strategist who knows her stuff and makes everything feel easy, Rachael’s your person!

Refinanced Loan review
Expertise!
about 2 years ago
Expertise!

I can't recommend Rachael highly enough! Her professionalism, dedication, and deep knowledge of finance have been invaluable to me. She consistently goes above and beyond, ensuring that every financial decision is well-informed and perfectly aligned with my goals. Rachael is always accessible, patient in explaining complex concepts, and proactive in offering solutions that truly work for my situation. Thanks to her guidance, I've felt confident and secure in all my RE financial matters. If you're looking for someone who genuinely cares about your success, Rachael is the one!

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