I could not be happier with the service provided by Rachael, particularly with the timeliness of her work as well as her ability to find the best product for me. In my two previous experiences with mortgage brokers, I had to continually chase them to provide me with information and answers to my questions. I was thrilled with how proactive Rachael was and how she provided information in a way that didn't feel patronising or dumbed down. I also, as a sole trader with only 1 year's financials, expected to be paying much higher fees and interest rate. Rachael worked hard to find me a competitive product that suits my needs and budget. I would - and have - thoroughly recommend Rachael!