Rachael's profile

Rachael's reviews

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Rachael has 597 reviewsacross 50 different locations, showing 12.
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Rachael's qualities as told by our client reviews: detail-oriented, dedicated, stress-free process, supportive, responsive, clear communication, local expert.
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Refinanced Loan review
Outstanding service! Highly recommend!
over 2 years ago
Outstanding service! Highly recommend!

This year we sought Rachael's services to advise us on planning for our future financially. Rachael welcomed us with open arms & we could not be any more pleased to have her as our financial strategist. She has a very welcoming, friendly & professional nature & works with integrity to provide her clients with sound financial advice & guidance. We highly recommend Rachael & look forward to working with her for many years to come.

New Purchase review
Outstanding
over 2 years ago
Outstanding

Rachael's knowledge and customer service is outstanding. Rachael is amazing and works tirelessly throughout the whole process. Would highly recommend engaging with Rachael to discuss your financial needs!

New Purchase review
Highly recommended! Superstar broker!
over 2 years ago
Highly recommended! Superstar broker!

As first home buyers we were very anxious with the thought however, from our initial enquiry until settlement Rachael displayed a high level of professionalism, industry knowledge, and patience with our many questions and enquiries. Rachael quickly assessed and understood our financial situation and was able to track down the best possible loan options for us. We were guided through the entire process, provided with clear explanations which ensured that we felt informed and confident the whole way. Rachael was always prompt in responding to our enquiries and keeping us updated on the progress of our application, which significantly reduced the stress associated with our first home purchase. We highly recommend Rachael to anyone in need of a reliable, trustworthy and knowledgeable broker. Thank you for making our path to home ownership a positive one. Harley & Dean

Refinanced Loan review
Best agent on the coast
over 2 years ago
Best agent on the coast

Rachael recently helped me with my refinancing. I found Rachael to be motivated, highly professional and friendly. Rachael has a wealth of knowledge. Highly recommended agent.

New Purchase review
6 star broker!
over 2 years ago
6 star broker!

Rachael was incredibly knowledgeable, punctual and professional. She made our buying experience seamless! I have already recommended Rachael to friends who are looking at purchasing soon. I will continue to recommend her as she made our buying experience simply effortless!

Refinanced Loan review
Genuinely caring and highly Professional
over 2 years ago
Genuinely caring and highly Professional

We feel blessed to have Rachael as our agent and wouldn’t hesitate to recommend her to others. Rachael has guided us through the minefield, reinforced our belief that our dreams are within reach and given us the power to make it all happen. 10 out of 10. We couldn’t be happier 😁

Refinanced Loan review
Professional and amazing to work with.
over 2 years ago
Professional and amazing to work with.

We recently had the pleasure of working with Rachael Howlett who provided excellent service, displayed professionalism, had great communication skills, and possessed extensive knowledge in the industry. From the moment we engaged with her, I was impressed by her dedication to ensuring a smooth and seamless experience. Her professionalism was evident in every interaction, as she consistently demonstrated punctuality, attention to detail, and a genuine commitment to helping us in planning to achieve our goals. One aspect that stood out was her exceptional communication skills. She was always prompt in responding to my inquiries and kept me well-informed throughout the entire process. She had a remarkable ability to explain complex terms and procedures in a way that was easy to understand, making the entire journey much less daunting. Moreover, her depth of knowledge in the industry was truly impressive. She provided valuable insights and guidance, ensuring that we had a thorough understanding of the various options available to us. Her expertise gave us confidence in our decision-making and allowed us to make informed choices that aligned with my financial goals. Overall, our experience with Rachael was exceptional. Her service, professionalism, communication skills, and knowledge surpassed our expectations. I would highly recommend her to anyone in need of mortgage services. She is an invaluable asset who will undoubtedly provide you with the support and expertise you need to navigate this process successfully. I look forward to our future.

Refinanced Loan review
Superstar!!
over 2 years ago
Superstar!!

Rachael is exceptional to work with. Her professionalism, knowledge and communication have all be outstanding. Thank you Rach for all your support and guidance!

New Purchase review
Over and above expectations!
over 2 years ago
Over and above expectations!

I could not be happier with the service provided by Rachael, particularly with the timeliness of her work as well as her ability to find the best product for me. In my two previous experiences with mortgage brokers, I had to continually chase them to provide me with information and answers to my questions. I was thrilled with how proactive Rachael was and how she provided information in a way that didn't feel patronising or dumbed down. I also, as a sole trader with only 1 year's financials, expected to be paying much higher fees and interest rate. Rachael worked hard to find me a competitive product that suits my needs and budget. I would - and have - thoroughly recommend Rachael!

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