We were recommended to Trina and when I first enquired she was very efficient in responding. Then Covid hit and we had a change of plans, Trina was understanding and we let things sit for a while. Then when we were ready to proceed it was a very easy decision to re-connect with Trina and she set up a time to meet with my partner and I over zoom to discuss our finances and purchasing plans. At the start of the process we were looking to purchase an investment property. Trina was helpful and clear in her communication and in what she needed from us in order to process our application. The process was seamless and as we were getting closer to settlement (which was a little tight), Trina reassured us and kept open communication with us as she dealt with the bank and in order to ensure our application and the forms for the loan would be received in time she drove over to meet us so that we could sign them and she could then post them that day. Not risking the postage and delays. This meant a lot to us and showed her commitment to her work and us as her clients. We value Trina's expertise, professionalism and communication style. After the property settled she contacted us to congratulate us. Soon after we decided to change the loan from investment to owner occupied and Trina assisted again. The process was seamless and fast. Dan and I are so happy that we found Trina and would recommend her work and services to others looking to purchase. If we are to re-finance or if we look to purchase in the future, Trina will be our first point of contact. Thank you Trina, we greatly appreciate all the work you did in assisting Dan and I to secure our property.


