Trina provided exceptional service to my husband and I and was always prompt, efficient and informative when communicating with us. We particularly appreciated her patience and support as our investment plans changed. Her actions speak louder than words when it comes to providing excellent customer service and we will continue to use her services again in the future. Highly recommended mortgage broker :)
We were recommended to Trina and when I first enquired she was very efficient in responding. Then Covid hit and we had a change of plans, Trina was understanding and we let things sit for a while. Then when we were ready to proceed it was a very easy decision to re-connect with Trina and she set up a time to meet with my partner and I over zoom to discuss our finances and purchasing plans. At the start of the process we were looking to purchase an investment property. Trina was helpful and clear in her communication and in what she needed from us in order to process our application. The process was seamless and as we were getting closer to settlement (which was a little tight), Trina reassured us and kept open communication with us as she dealt with the bank and in order to ensure our application and the forms for the loan would be received in time she drove over to meet us so that we could sign them and she could then post them that day. Not risking the postage and delays. This meant a lot to us and showed her commitment to her work and us as her clients. We value Trina's expertise, professionalism and communication style. After the property settled she contacted us to congratulate us. Soon after we decided to change the loan from investment to owner occupied and Trina assisted again. The process was seamless and fast. Dan and I are so happy that we found Trina and would recommend her work and services to others looking to purchase. If we are to re-finance or if we look to purchase in the future, Trina will be our first point of contact. Thank you Trina, we greatly appreciate all the work you did in assisting Dan and I to secure our property.
Trina's professional approach & knowledge of finance offers available has saved me $'000's. This is the second time I have used Trina's services & would highly recommend her.
Trina has helped with two houses now and on both occasions she was very professional, very knowledgeable and very helpful. Trina walked me through each step of the process including using the funds from a sale to contribute to the purchase of another house, as well as finding me an appropriate loan and going through each stage of applying for that loan.
We have worked with and entrusted Trina over many years with our home financing needs. Trina kept us up-to-date with all relevant developments in housing finance products and works hard with her banking panel to deliver the best and most appropriate outcomes for her customers. We highly recommend Trina.
Exceptionally helpful and knowledgeable. Will definitely have no hesitation in recommending Trina and using her again in the future.
Trina gave us valuable insights and advice on buying our first home. She was knowledgeable and very patient in explaining our options and assisted us in finding the right home loan. I would highly recommend Trina to anyone needing a mortgage broker.
As first home buyers we were looking for someone who was trustworthy and honest. Trina was able to reliable, easily contactable and was quick at replying to emails or messages and even answer phone calls. Trina made it easy for us to understand the house market with all the terminology that came with it and made the process easy. Trina was able to get the best rates for us, as she was very efficient. Thank you Trina we could not have done it without you.
Trina has proven once again that there is no better Morgage lender in the business. Trina helped us to refinance a bridging loan on our forever home which was fast simple and easy to understand. I recommend Trina to help with any loan proposals that you need. Trina is considerate helpful and a true professional.
We have known Trina for many years and her expertise comes highly recommended from family who also know her personally but who have also used her services. Trina works fast and thorough. She was able to recommend related services (Such as trusted buyers agent, conveyancers and insurance brokers) to us in order to acquire our investment. She was patient with us and understood our ever changing brief and was able to get us over the line to settlement in such a turbulent market. We strongly believe Trina did broker a great value and functional loan for us that is aligned with our short term and long term investment plans. She took care of every bit of correspondence between our lender, buyers agent, and compliance team. We mainly dealt with Trina over video chat and in person. An added bonus is that Trina is a Justice of the Peace and was able to witness our documents and ID. This was definitely a very convenient experience during lockdown and social distancing. This whole experience was a pleasant journey made possible by Trina, her team and her recommendations. We're already thinking about how we can use Trina's services and connections again in the near future. Thank you so much for helping us Trina, we truly appreciate your expertise.
From the very outset, Trina impressed us by her knowledge, expertise and professionalism. We had every confidence in her guidance, suggestions and assistance in securing the loan. We would heartily recommend Trina to anyone looking to finance a real estate purchase.
We were absolutely clueless going into this and Trina was a godsend! We had no idea about loans, or any of the processes to buying property. Trina was patient with us and provided reliable advice that turned it into a reality. Trina guided us through and revised the loan multiple times as our circumstances changed over the year and half it took us to land a property in the hot Sydney market. We're grateful of Trina for making our first home possible.
