Trina's profile

Trina's reviews

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Trina has 161 reviewsacross 50 different locations, showing 12.
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Trina's qualities as told by our client reviews: patient, well-prepared, reliable, clear communication, responsive, supportive, local expert.
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Refinanced Loan review
Review for Trina
over 4 years ago
Review for Trina

I cannot recommend Trina enough! I have been a client of Trina's for 13 years - she assisted me when I bought my first unit in 2009. I sold this 10 years later and bought a second unit. During this time I remorgaged twice. I have been in my current unit now 3 years and just last month remortgaged again. Trina makes the entire process, so smooth and as easy as possible. She provides sound advice, is very understanding of my financial needs and wants without bias and always makes her interaction with me personable. She replies to emails and calls promptly, even when I call for simplest of questions (and there were many!!) and has even been known to go that extra mile in making deadlines on time !! :). I would not use anyone else and will continue to engage with Trina for all my mortgage requirements and other financial advice when needed .

New Purchase review
Expectations exceeded
over 4 years ago
Expectations exceeded

We could not have asked for a more personable, knowledgeable, generous and professional broker to shepherd us through the process of buying our first home. Trina worked with us for over a year during the challenge of competing in an ever hotter market supporting us and buoying us until we secured our property. We are so grateful to her for her service and would not hesitate to recommend her.

New Purchase review
Construction Loan - awesome service
over 4 years ago
Construction Loan - awesome service

Trina's knowledge of the mortgage industry is second to none in our opinion. We have been dealing with Trina since January, 2019 when we purchased land in Queensland for our new home. We then went through the building process with a Construction Loan and now have settled into our new home and loving every minute of it!!! Trina was there the whole way through the construction loan to the change once the house was finished to a normal mortgage and was always willing to answer any question we had and explained the whole process in a way we could understand. We are constantly recommending her to all our family and friends and we wouldn't use anyone else.

Refinanced Loan review
Nothing but the best, from the BEST!
over 4 years ago
Nothing but the best, from the BEST!

We first met Trina 20 years ago when we bought our first house and she organized our mortgage where she was working at a bank. Since then we bought two more investment properties and just refinanced one, all with mortgages organized through Trina. Throughout the 20 years, Trina always checks in to see if we are happy with our mortgages and has restructured and renegotiated rates at least three times to suit our circumstances. Nothing is ever any trouble and she always goes above and beyond to make sure we are happy. Trina is truly the best of the best of Mortgage Brokers!

New Purchase review
Felt like we were in great hands.
over 4 years ago
Felt like we were in great hands.

We had a great experience with Trina. She's very knowledgeable and her experience really shows through her thorough processes, and the way she made sure she understood what we wanted, and our financial situation . She's patient and willing to explain what some of the complicated items and gave us options. Really great communication through the whole process and she always made time for us. Would recommend to others.

New Purchase review
Excellent advice
over 4 years ago
Excellent advice

Trina is incredibly knowledgeable and supportive. I am a first home buyer and Trina provided me with excellent advice, answered all my questions and had extensive market knowledge. I have already recommended Trina to my friends and family.

Refinanced Loan review
Always knowledgeable and responsive
over 4 years ago
Always knowledgeable and responsive

Trina worked with us to re-mortgage and re-organise our investment loans. Despite the complexity of the task she was always upbeat, always responsive and found us a great deal and loan structure. I recommend her with no reservation

New Purchase review
Fantastic Service
over 4 years ago
Fantastic Service

Trina is great to work with and extremely knowledgeable. Trina is excellent at explaining all aspects of the loan process and makes you feel confident with the decisions you intend on making. Trina is extremely kind and always open to discuss anything that you may be unsure about. Great service and definitely recommend.

New Purchase review
Excellent mortgage broker
almost 5 years ago
Excellent mortgage broker

Trina is friendly and provides exceptional services. She is experienced in dealing with the all the banks and gets you the best deal available. Getting a loan is often complicated but she manages the process as painlessly as possible for her clients.

New Purchase review
Perfect adviser for first time home buyer
almost 5 years ago
Perfect adviser for first time home buyer

Working with Trina took so much of the stress and uncertainly I was feeling as I started considering getting into the housing market. Trina was always available and her wise advice and calm process helped me through some very confusing times. She worked with me and arranged everything that was needed and was there right to end. Trina is an absolute professional and I wouldn’t hesitate to recommend her skills and service to anyone. Thank you Trina 100%!

Refinanced Loan review
Excellent
almost 5 years ago
Excellent

Tina was efficient and processed our loan without any issues. Will definitely recommend her.

New Purchase review
An amazing experience
almost 5 years ago
An amazing experience

I found Trina online after some poor experiences with other mortgage brokers. She immediately called me and set up a time to listen to my situation. Trina empathised with me and offered her assistance, assuring me that I'd be successful in purchasing my first home. After experiencing so many set backs I initially didn't 100% believe this, but Trina was by my side every step of the way. Trina considered my circumstances and presented a few different loan options, including one with a very good deal. She explained all the terminology to me clearly and answered any questions I had, not only with professionalism, but with patience and kindness. After the initial pre-approval Trina checked in with me regularly to see how the house hunt was going. When I needed it, she provided advice on not just the financial side of things, but the whole process. Eventually I found a property and Trina continued to liaise with the bank and organise all the paperwork and loan documents. I didn't have to worry about navigating any of that, she took care of everything. When my property finally settled, Trina was there to celebrate. Buying my first home was a dream come true and I'm grateful to have Trina in my corner, both now and in the future.

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